Rebeka Cala
Technical Support Engineer
Salary / Daily rate
Geneva, Switzerland
Freelance
Languages
About me
Intro
Telecommunications engineer with expertise in network troubleshooting and fiber optic systems. Proven experience resolving technical issues at telecom companies, monitoring system performance, and managing complex network infrastructure. Specialized in optical fiber networks, RADIUS protocols, and technical support solutions.
Work experience
Technical Support Engineer
Tring
Sep 2021 - Jan 2022
5 months
13400 Aubagne, France
- Resolve issues related to the network. - Monitor daily performance of technical systems. - Access the modem, check the tx and rx signals and verify the operation of the fiber in U2000. - Follow standard procedures to resolve certain complicated issues by escalating them to the relevant internal departments. - Maintain procedural documents and reports. - General knowledge in the field of Telecommunications, on networks ,optical fibers, etc.
Engineer Intern
Isanet Isanet LTD
May 2021 - Jul 2021
3 months
13400 Aubagne, France
Education
Universiteti Politeknik i Tiranës
Bachelor's degree
2018 - 2021
4 years