Reema Aizaz
Customer Support Manager
Salary / Daily rate
4220 Korsør, Denmark
Freelance, open to permanent contract
Skills
Languages
About me
Intro
MBA-qualified customer service expert with 5+ years managing consumer support across tech and education sectors. Proven experience with Zendesk, Salesforce, and Jira platforms, plus strong analytical and problem-solving skills. Ready to deliver exceptional customer experiences and streamline your support operations.
Work experience
Consumer Support Manager
DemantFreelance
May 2021 - Jul 2021
3 months
Denmark WA 6333, Australia
Skills: Customer Service · Teamwork · Analytical Skills · Microsoft Office · Customer Support · Communication · Problem Solving · Written Communication
Learner Support Associate
edX
Mar 2016 - Jul 2020
4 years 5 months
Skills: Customer Service · Zendesk · Interviewing · Jira Service Desk · Customer Support · Slack · Communication · Problem Solving · Written Communication
Teacher Assistant
National University of Computer and Emerging Sciences
Feb 2015 - Jul 2015
6 months
Skills: Administrative Assistance · Supervisory Skills · Problem Solving
Intern
Jazz (previously known as Mobilink)
Jun 2011 - Aug 2011
3 months
Skills: Data Collection · Interview Preparation · Human Resources (HR)
Education
National University of Computer and Emerging Sciences
Master of Business Administration (M.B.A.)
2013 - 2015
2 years 1 month
COMSATS University Islamabad
Bachelor's degree
2008 - 2012
4 years 1 month