Reina Gerona
Patient Coordinator
Salary / Daily rate
İstanbul, Türkiye
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Multilingual professional fluent in 5 languages with expertise in customer service, sales optimization, and cross-cultural communication. Proven track record of increasing efficiency by 45% and driving significant sales growth through tailored strategies. Specialized in patient coordination, language instruction, and administrative support with strong technical skills.
Work experience
Patient Coordinator
Global Health Services
Jul 2024 - Present
2 years 4 months
İstanbul, Türkiye
• Delivered personalized instruction in three languages, enhancing patient communication and engagement. • Implemented tailored sales strategies, resulting in a significant increase in bookings and sales growth. • Provided comprehensive post-operative support and in-hospital translation, ensuring patient satisfaction. • Optimized workload efficiency by 45%, guaranteeing 24-hour availability for patient inquiries.
Foreign Language Teacher
Freelance (Self employed)
Jan 2021 - Mar 2025
4 years 3 months
As a language teacher proficient in three languages, I'm passionate about both language and culture. My aim goes beyond teaching language; I strive to explore and celebrate the rich diversity of cultures through engaging lessons tailored to individual needs. My goal is to empower students to become confident communicators while fostering an appreciation for global perspectives.
Secretario
Corte Suprema de Justicia
Jul 2019 - Dec 2020
1 year 6 months
Guinea Ecuatorial
The personal assistant of a court magistrate.
Education
İnönü Üniversitesi
2021 - 2022
1 year 7 months
Universidad Nacional de Guinea Ecuatorial (National University of Equatorial Guinea)
Licenciatura
2019 - 2020
1 year 4 months