Renuka Ayri

– Strategic Scenario Planning & Financial Impact: Delivered a hybrid-workplace transformation that drove cost reduction, space optimisation, and stakeholder alignment to enable the organisation's post-COVID hybrid-working strategy. Modelled commute patterns and operational cost scenarios, providing insights that shaped C-suite decisions and the enterprise “New Normal” workplace programme. Served as Subject Matter Expert in Workers Council negotiations on space optimisation and change impacts. Designed and executed the hybrid workplace model across three Belgian sites-leading impact assessments, adoption planning, and implementation-securing €2M in annual operational savings. – New Normal Workplace Optimization (Brussels & Ghent): Directed the operational delivery of the workplace redesign programme, translating strategic decisions into actionable plans across all divisions.Led requirements gathering and departmental space planning to ensure functional alignment with business needs. Oversaw scope, budget, vendor coordination, and on-site execution through to final handover. Delivered targeted change-management support for each division—pre-move, during transition, and post-move—to strengthen adoption, collaboration, and employee well-being while ensuring space-efficiency targets were met. – Program Delivery & Financial Control (Hasselt Renovation): Led end-to-end delivery of the €1M+ Hasselt Office Renovation Program, managing IT, Audio-Visual (AV), facilities, and construction workstreams amid constant scope changes, while ensuring 100% adherence to a strict, non-flexible budget. Oversaw complex fit-out activities including Mechanical, Electrical & Plumbing (MEP), civil works, network upgrades, printer systems, and data centre relocations. Delivered employee-focused enhancements such as electric charging stations, showers, and redesigned office and cafeteria spaces. – Compliance & Vendor Negotiation: Led a €200K+ Nuclear Archive Restoration Project to digitize and restore confidential, mould damaged archives under strict regulatory compliance. Negotiated a win-win resolution to an unbudgeted €50K vendor cost overrun claim, safeguarding both the budget and successful project delivery. – Risk & Governance: Conducted comprehensive risk reviews and issue resolution across high-stakes renovation and relocation programs, maintaining full compliance with scope, budget, and governance. – Site & Workplace Management: Oversaw day-to-day operations across six Belgian sites (Brussels, Antwerp, Ghent, Hasselt, Namur, Ostend), ensuring employee well-being, safety, and collaborative workplace design to support hybrid working and team coherence.

– Project Recovery: Led the rapid turnaround of a distressed €2M office-renovation project for Johnson & Johnson, restoring scope, schedule, and budget control within four months through rigorous PM governance and re-established processes for planning, tracking, and risk management. – Developed and executed communication and engagement plans to guide employees through construction phases, relocations, and post-move stabilisation, ensuring continuity and minimal disruption. – Earned executive recognition for the successful recovery, with commendation for documentation quality, governance discipline, and delivery excellence.

– Project Rescue & Operational Excellence (2013–2017): Took over a failing ("red") global Capacity Planning project plagued by poor data quality and low team performance. Delivered a full turnaround by stabilizing disparate data sources and enhancing team productivity. Improved quarterly forecast accuracy to 95%+, earning executive recognition and restoring team morale. – Change & Program Integration (Support Automation, 2009–2012): Directed the global deployment of HP Support Automation software, overcoming aggressive targets and regional resistance. Identified a critical training bottleneck and initiated, secured, and managed a $2M Global Training Program to rapidly upskill field engineers. Achieved dramatic improvements in adoption and support effectiveness. – Digital Transformation & Change Adoption (2006–2008): Led a global program to transition customer engagement from high-cost phone support to a scalable web portal, reducing delivery costs. Championed the inclusion of unbudgeted “How to Use” videos, successfully negotiating resources by positioning them as essential change management assets to mitigate adoption risk. – Enterprise Systems: Partnered with sourcing and finance teams on enterprise-wide initiatives, leveraging SAP-based HR and procurement systems to streamline processes and ensure compliance.

Program and administrative roles supporting complex operational environments within the European Commission and Parliament.