Richard Grant

– Oversaw a seamless implementation of MSP including a new VMS technology solution delivered on time with zero impact on business – Build and develop significant stakeholder relationships Including University SLT and Senior Stakeholders in Technology, HR, Finance, Procurement, Legal, Finance and Academic Faculties – Personally driven account expansion over and above current contract scope including permanent recruitment, Fractional Staffing and Adecco led SOW solutions for Technology – Preparation and delivery of Monthly and Quarterly business reviews including full MI and data for the account – Vendor Management – Negotiation of terms with multiple external vendors and recruitment partners to create a highly compliant and consistent delivery model – High NPS scores and exception feedback provided from client after initial 3-month review of service – Oversight of Candidate onboarding and ongoing candidate management

– Management of all Talent Acquisition activity - this has included a full review and the implementation of new recruitment processes and structure – Workforce Management – Relationship management with key client stakeholders - working directly with Key client relationships C-Suite – Hands on Recruitment - full support of team advising on best practice and managing multiple roles including Cyber Security, GTM, Tech and Product roles – Implementation of new ATS Greenhouse - this including full market appraisal and selection of Market leading ATS solutions – Resource management - redeployment on resource management of internal resource across global locations – Team Leader - Management of Global Talent Acquisition team (3 India, 2 Poland, 1 UK) this included the identification of 2 new additional staff in Poland and India with further expansion to a team of 10 by 2025 – Increase of team productivity and delivery by significant margin – SOW preparation and onboarding

– Engaged via specialist Talent Advisory firm Caraffi to deliver a project to support Drax's Non permanent workforce (NPW). – I have been responsible for completing a full end to end review of the contingent workforce and identified risks and issues faced by the current ways of working and implemented a number of significant changes and Improvements to the business, these have included. – Analysed all Contingent Workforce processes, systems and Technology – Review of IR35 risks and implemented process and review improvements – Assessed and delivered Governance framework for Managed Service and Contingent workforce – Review and Revision of Non permanent Worker Policy – Review and delivery of induction programme process and documentation – Management and review of incumbent MSP (Adecco) Vendor including – Management oversight of all MSP activity – Management of weekly, monthly and quarterly review – Process improvement – Escalation Management – SOW oversight – Reporting – Relationship management

– In my role at ICBCS I have overall responsibility for all Talent Acquisition activities and Strategy for the Bank covering Permanent, Contract and Early Careers (intern and Graduate) Recruitment. ICBC Standard Bank is a Global financial Institution focusing on commodities, fixed Income and Currency products: – Brought in to stabilise the account through a period of significant transition and provided significant influence to the successful contract re negotiations for the extension for the delivery of a 3 year extension off the RPO and MSP contract – Overall responsibility for all talent acquisition within the bank and driving, shaping and defining the recruitment strategy for the organisation – Direct management responsibility for a team of 6 across 2 locations (London and Manchester) – As part of my responsibilities I own key stakeholder relationships within the bank's senior leaders including COO, CIO, CFO and HR Director as well as their respective leadership teams. – Provide management reporting on all recruitment activity to respective stakeholders across all the business – A key and integral contributor in defining and shaping a highly successful graduate and intern recruitment campaign – Act as a trusted advisor for leading and negotiating senior appointments alongside the C-Suite (including selection and engagement of search firm) – Manage Preferred supplier review and negotiation – Defined recruitment strategy resulting in a decrease in time to hire and aged roles as well as an improved manager and candidate recruitment experience through direct delivery and providing significant cost savings to the business – Act as a single point of contact for escalations and issues – Worked in partnership with HR to define and deliver EVP and CVP for the bank – currently in the process of delivering new VMS platform to the bank and key part of implementation team to deliver solution by Q4 2023

– Joined DN during a period of major transition and developed and implemented a BPO solution and best practice for the Contingent Workforce – Managed, Implemented and successfully delivered the IR35 solution and process for the contingent workforce – Managed and delivered the successful migration of workers from 3rd party providers to AgileOne payroll, with zero impact to business and significant cost savings (100k) – lead the implementation for the UK VMS solution, managing various work groups for both AgileOne and DN – Production and delivery of monthly and quarterly business reporting data and documentation – High customer service and satisfaction feedback – Management of 4 direct reports – Management of all 3rd party suppliers and PSL for the Vendor Neutral account.

– I was responsible for the delivery of Contingent Talent Solutions for NatWest Group with a particular focus on NatWest Markets (Investment Banking Arm), CPB (Commercial and Private Banking (predominantly the Innovation and Digital Ventures)) and Personal Banking. – My Role as Contingent Recruitment Client Services Manager was to act as the central point of contact for Human Resources, Global and Functional Heads, as well as Global Strategic Partners and Business Managers; I had sole management oversight for the Recruitment function and the associated delivery teams based on and offsite at RBS. The role incorporated a wide and varied responsibilities including: – Developing and maintaining strategic relationships with business leaders and stakeholders across the RBS group. – Working with the RBS hiring community to understand their recruitment roadmap, qualify their hiring needs and develop the most appropriate sourcing strategies. – Overseeing the direct recruitment team in driving through recruitment delivery to satisfy the business needs, ensuring we are providing a consistent, best-in-class service. – Escalation management - Key point of contact for Heads of Resourcing for any Business escalation. – Providing a consultative service to key RBS stakeholders in relation to hiring techniques, market intelligence and industry analysis. – Production of Monthly Financial reports supporting all metrics associated with the ongoing management of the account. – Establishing, negotiating and maintaining relationships with the PSL recruitment agencies tasked with supporting the Business. – Helping to lead and deliver key internal projects designed to provide cost savings and value-add for RBS, which has recently included the build-out of the Digi Ventures business, exposing me to "start-up" fintech businesses. – Leading key strategic process improvement projects for the team on-site. – Providing ad-hoc and scheduled reporting to both hiring managers and key stakeholders in order to support effective recruitment decisions. – VMS SME Supporting the business with any required training related to the use of chosen VMS (IQN and Fieldglass) both from a hiring and reporting perspective. – Management of the onsite delivery team (5 x recruiters) as well as indirect management of AMS offsite Delivery and Back office functions.

– I worked in a variety of Recruitment Consultancies covering all facets of recruitment including Contract, Permanent and senior level search appointments with a specific focus on Technology in Financial institutions – Specific details of companies and dates available on request