Robert-Michel Lejeune

Senior BA in IT Data & Analytics, analyse business requests by carrying out data flow controls throughout the reporting chain within a Microsoft Azure BI environment. Collaborate with stakeholders, cross-functional teams, and applications to assess requests, address concerns, recommend optimal solutions, and facilitate their implementation. Leading the interim maintenance and evolution efforts of the legacy platform during its transition to a new Microsoft Synapse environment, while also serving as the acting Scrum Master.

Own management company

- Analysis and assessment of a project to implement a control tool on the BNPPF accounting system - Fix latest discrepancy accounting problems reported by the ALM Team

Euroclear Bank CSDR Project Manager: oversee the planning, implementation and tracking of the requirements of the EU CSD Regulation within Euroclear Bank. The project entails a number of IT, (banking) operations and risk / control / governance / financial work streams, some of which are delivered at Group level. Euroclear Group CSDR Record Keeping Project Manager: Facilitate consistency across Euroclear entities in the approach, design and implementation of specific components related to the requirement to keep 10 years of data including transactions, positions, ancillary services and business records. Plan and manage any activities to share ideas and solutions across entities and achieve consistency.

Managed the Demand & Analysis Team comprising Business and Functional Analysts (5 FTE). Identifying and implementing opportunities to enhance operations and drive the maturity of the newly-merged IT organisation between Euromut and Partena, including the introduction of PRINCE2 and ITIL best practice. Key achievements: • Implemented a demand management process from capture to IT execution. • Facilitated the creation of a Business & IT Project Managers community with an associated PRINCE2 based toolkit. • Installed capacity planning and time recording techniques. • Coordinated the successful implementation of an IT change management process. • Rolled out JIRA for demand management, release and deployment management, project management tool and bug tracking system. • Participated in the evolution of the MLOZ/M-Team project management life cycle and projects classification. • Implemented and operated an incident management process to stabilize the critical Electronic Document Management (EDM) chain. • Introduced Business Process Model and Notation (BPMN) and coordinated the documentation of the whole EDM chain.

Managed the day-to-day operations of the IT Development, Helpdesk and System Engineering teams. Facilitated their development via the creation and introduction of best practices, standards and methodologies in demand, capacity, project and portfolio management Key achievements • Project managed the migration of ~800 PCs to Windows 7 with no disruption to business operations. • Renewed HQ LAN (core and floor switches) and implemented Wi-Fi. • Relocated local servers to M-Team datacentre to enhance performance and reliability. • Devised and implemented a capacity plan and time tracking tool for IT staff. • Installed a PMO function and developed PRINCE2 project methodology. • Coordinated the implementation of ITIL best practice and associated training. • Represented Euromut in the project working group during a merger with Partenamut and Partena. • Supported the renewal of IT infrastructure within two Euromut-owned hotels. • Advised on the implementation of a Business Intelligence Competency Centre (BICC).

Created and managed the Business Solution Delivery group comprising Process Managers, Project Managers, Business Analysts and SMEs. Championed continuous improvements to the efficiency and effectiveness of the Solutions Delivery function; recording learnings from client projects, mapping robust solution delivery processes, recording best practices and creating templates to maximise efficiency and scalability. Key achievements • Built a project portfolio and the capacity planning of the BSD group. • Developed portfolio and project management Key Performance Indicators (KPIs) and dashboards. • Implemented project governance methods in a PRINCE2 and Scrum environment. • Created Project Manager Functions and coached in relation to PRINCE2 methodology. • Designed and implemented a Software Development Life Cycle (SDLC) and an ITIL-based problem management tools. • Defined a new Program Management governance model in conjunction with the Management Committee. • Guided, trained and coached team members and business partners in the use of new tools and techniques. • Strengthened collaboration between the Business Solution Delivery group and other internal departments.

Advised on the definition, design and governance of a new Service-Oriented Architecture (SOA) including a Business Process Management (BPM) solution.

Analysis, design and implementation of several information systems for the Global Custody Business in a MS SQL Server platform. Migration to a SUN SQL Server environment