Romain Gauthier

– Cross-functional management of strategic IT programs (Promocash e-commerce): monitoring OKRs/KPIs, leading governance bodies (steering committees, taskforces) and coordinating multi-disciplinary teams (IT, business, partners) – Contribution to transformation initiatives: NoSQL migration (Couchbase), promotion engine performance optimization, and data flow reliability (NIFI / Salesforce) – Structuring operational governance (roadmap, budget, delivery tracking) and driving continuous performance improvement (scalability, service quality, monitoring)

– Incident, bug and enhancement tracking via Jira, including prioritization and coordination of corrective actions – Management of Feature Teams 1 & 2 (15 developers) – Maintenance and enhancements of AMQ, YSL, BAL, BV – Specifications on Confluence, organization of meetings with the QA team – Facilitation of Agile ceremonies (Daily, Backlog Refinement, Sprint Planning, Retro) – Sprint planning and monitoring (Confluence, Jira) – Task estimation and bug/feature tracking on Jira – Process definition and enforcement (Jira statuses, updates, Teams, Slack, Mail) – Assistance to developers and Feature Team leads – Support for Business Analysts and brands on SFCC, Algolia, Contentful, GitHub, Vault – IT analysis and architectural knowledge of system flows (pricing, products, stocks, SFCC jobs, logs, Vault, Akamai) – IT QA management across all environments on Jira – Deployment follow-up and delivery date communication – Training for brand teams

– Salesforce expert (SFCC, SFSC Core/Force/Lightning, Einstein, CSC, Mulesoft) – Management of Viseo, Bay Bridge, Branding Brand agencies on e-commerce sites & apps – Implementation of SSO, MFA, performance and security optimization, audit – TMS expert, Google Tag manager and Tag Commander, tags and campaigns – Problem solving, Bitbucket, logs, environments – ITSM and incident/problem management on Jira and Service Now – SAP and Teamwork deployment then QA on Squash – SEO/SEA, Google Search console, management of Merkle and Botify agencies – Customer monitoring with Pingdom, KPIs with Google Analytics, Adwords – Shops support, automation, Google Business, Salesforce formation – GDPR compliance, Didomi cookie, database customer lifetime management – Writing documentation and specifications on the Atlassian suite (Confluence) – Only IT support on Appsflyer, SoCloz, Target2Sell, ABTasty, Leanplum, Zeplin, Adyen, Google Cloud console, App Store, Play Store, Lengow, Vimeo, Freshping, Akamai, Cloudflare, Avis vérifiés, Postman, Facebook app, Merchant tools center, Selligent

– Product owner of the Mode content distribution via the AEM-Hybris connector – Management of the front team (2 IT PM, 2 QA) and gathering needs from the AD (Figma) – Management of the agency, participation in the steering committee – Rollout of several markets, communication with the regions – Writing user stories, acceptance criteria – Backlog monitoring and KPIs implementation (Jira, Confluence) – Roadmap definition, strategy review – Project estimates review and front team budget

– Construction of the worldwide ecommerce operating model – IT support on the build of the new ecommerce solution & rollout – Integrator's contact on IT topics – System monitoring (ELK build), infrastructure monitoring (Centreon), dashboards – Synchronisation of multi-systems (SFCC, Mulesoft, Fluent, Cegid, SAP, M3, Akamai,...) – Performance load test & security (audit, SSO, ...) – Environnements build, CICD, DevOps, Migration – PI Planning (squads roadmaps definition over 3 months)

– Monitoring of production deployments (cutover, GoNoGo, communications, CAB change) – Daily exchanges with geographic areas (Asia, Europe, Americas) – Monitoring the production backlog (Agile Scrum, Ivanti, Jira, Confluence, Oracle, AEM) – Management of production support, level 3 on call duty (Valtech, OAB, offshore India) – Responsible of processes and methodologies (Kanban, Git, Jenkins, Rundeck, DevOps) – Reporting (Dashboard, KPIs, Analytics) – Supervision and Monitoring of the platform (Grafana, Kibana, Observium) – WebPerformance committees (Akamai mPulse, Tealium), Load Test (CloudTest) – Steering committee (DSI) – PI Planning (squads roadmaps definition over 3 months) – Daily support to BO / PO / PPO / Scrum master

– Deployment of 25 locals including 10 e-commerce and 15 experiential – Technical management of international campaigns and developments – TMA, AEM and Hybris migrations support – Pilot of inter-team relations (AEM, Hybris, SAP, Biztalk, Infrastructure, Hosting, PIM, DAM) – Server supervision, Load tests – Management of offshore teams (Morocco, India) – Organizer of test sessions including NRT – Communication and recovery of market needs, A/B and MVT testing

– Support the sales team by providing technical consulting and solutions feasibility – Propose and/or design technical solutions, which include creating prototypes and proofs of concept – Understand customer requirements and end user goals – Present prototypes, demos, and proofs of concept to a wide variety of audiences, which include marketing professionals and engineers

– Website production (e-commerce, games, quiz, application, ...) – Presales : Answer client needs + Redaction of strategic recommendation – Management of three teams (5 developers and 2 project manager) + Vietnam offshore – Manage technical/marketing/design projects (Web & Mobile) – Project management (briefing, planning, estimate, quality/test), customer relationship – Redaction of technical/functional specification, tests – Supervision of production updates, redaction of the process – Relation with CRM&SEO experts + games, flash animation production, tracing – Meeting with the host company, choose architecture, technical choice, tools

– High traffic website production – Redaction of strategic recommendation for engineers and creation teams – Manage technical/marketing/design projects (Web & Mobile) – Project management (briefing, planning, estimate, quality/test), customer relationship – Redaction of technical/functional specification, tests – Management of one team with 2-10 people (average 4 developers and 1 project manager) – Supervision of production updates, redaction of the process – Technical server support 24h/24 7d/7, critical/stress management

– Business Plan – Tout simplement – Senior network website – Society creation for professional target – Creation of a website for senior with a specific network – Market studies on senior, blog, communication, multimedia

– Assistance on Peugeot's technical projects (peugeot.co.uk platform evolution, continuous functionality development, etc.) – Liaising with central web team in Paris on global issues (SEO, ...) and technical initiatives (Agencies) – Co-ordinating Peugeot's digital presence (web showrooms, dealer websites, etc.) – Constantly interacted with third party suppliers (managing, negotiating, relationship building, etc.) – English lifestyle in Coventry/Londres