Romain Lion

o Innovation Program Framing - Program Manager [Cosmetic Industry] - Define program framing (ambition, scope, key objectives, global guidelines, strategy, roadmap, appropriate governance) in coordination with Program Leader - Large-scale program: +12 entities involved, +80 projects, visibility at COMEX level - Coordinate & align international stakeholders

Relevant missions: o Innovation project framing & implementation – Project Manager [Cosmetic Industry] - Define & secure project framing components (objective, scope, deliverables, planning, resources, risks) - Animate +10 workshops o Salesforce CRM implementation – Change Management & Roll-out support [Energy] - Support to monitor solution deployment in +60 agencies (800 users) working closely with IS & Operations departments: build roll-out roadmap & monitor deployment - Solution deployment on-site, +80 end users trained and coached o CRM Tool Requirement Analysis [Energy] - Conduct interviews and analysis of existing business & IT processes (incl. pain points identification during customer lifecycle) - Animate workshops to identify business processes improvements, target scenarios and align on a target roadmap o Portfolio Management Team Upskilling & Target Operating Model for the Data Quality team [Cosmetic Industry] - Team assessment and identification of ways of improvement (+15 interviews conducted) - Define and implement target organization, roles & responsibilities clarification and change management roadmap (+3 facilitated workshops) o Digital Tool Adoption [Cosmetic Industry] - Develop communication assets to upskill teams - Federate & animate a community o Organization and Animation of a game-based Innovation Contest [Cosmetic Industry]

o Marketing & Sales Reorganization: Support Marketing & Sales department of a leading Defense and Aeronautics group in the deployment of its new Customer Interface Organization - job mapping, key stakeholders interviews, job descriptions definition (~15).