Rongyu LUO

Key responsibilities: - Functional Liaison: Act as the go-to person for cross-functional collaboration (QA, PO, BA, stakeholders), ensuring alignment on standardized payment solutions and group-wide integration best practices. - Business Needs Analysis: Collect, analyze, and translate business requirements into functional specifications while ensuring consistency with the overall architecture and minimizing technical debt. - Assist PO teams in writing clear, testable user stories and validating functional scopes. - Support QA teams by preparing tailored test datasets and automating scenarios using tools like Postman. - Project Governance: Participate in weekly ceremonies (weekly, PI planning) to track progress, report blockers, and align technical deliveries with business priorities.

Funded in 2022, L’ATOUT is building a benefits management SaaS and a payment card, aimed at enhancing both employers’ benefits management experience and employees' utilization of meal vouchers, gift vouchers, health insurance services, etc. Accomplishments: - Ensuring effective cross-functional communication between the development team, the design team, and stakeholders, ensuring smooth communication and a shared understanding of objectives and challenges. - Optimally distributing tasks among development team members to ensure efficiency and consistency in achieving objectives. - Working closely with the product designer to develop mock-ups for new interfaces, ensuring they meet user needs and expectations while adhering to technical constraints. - Drafting detailed specifications to communicate business needs in the form of functional specifications to the development team - Conducting comprehensive functional tests once features have been developed, thus ensuring the quality and robustness of the final product

Joined Beijing Cursus as a proofreader since its foundation. It is a startup which helps French people to learn Chinese in a more innovative and funnier way, by providing textbooks and online learning resources. Accomplishments: - Create textbooks’ content and review them for grammar, statement accuracy etc. - Record textbooks’ audio in Chinese (vocabulary, sentences, dialogues etc.) - Edit animated videos / write articles about Chinese culture to maintain company’s online presence and to improve its SEO - Ensure warehouse management such as inventory receiving, tracking, shipping etc.

Perform configuration setting on a French insurance application called CLEVA, which integrates all business processes of insurance. More than 80 professionals involved in this project which aims to upgrade the insurance application for a French national insurance company. - Work side-by-side with business analysts and product owners in order to understand customers requirements - Discuss with technical team members and propose configuration solutions to meet business needs within solution‘s capacity - Be involved in the application development by performing configuration setting in order to build new insurance subscription processes as well as contract management - Participate in documentation on Confluence to note down configuration details - Demonstrate results through functional business cases in front of audience up to 50 stakeholders every sprint - Troubleshoot and fix post & pre-production issues

In a cross-functional entity in charge of Stellantis' IT international activities (outside Europe), as a KM Consultant trainee, I take care of - Migrated data from SharePoint to OneNote - Collected knowledge among employees - Capitalized knowledge in the new knowledge base - Analyzed existed knowledge base - Recommended good practices and took charge of change management

Taking part in a tutored project between IAE Nantes and CBP Group, we worked closely with CBP employees in a data science project. The objective of the project is to simplify the insurance management process. - Analyzed business requirements - Visualized business processes by drawing flow chart - Analyzed data by using python language

After U GIE IRIS changed ITSM solution to ServiceNow, accompanied more than 300 users to get familiar with new using practices on ServiceNow by minimizing impact on day-to-day business activities. - Interacted with key users to understand their concerns and difficulties after adoption of ServiceNow (chats, mails, workshops...) - Shared best practices to key users through demonstrations and answered their questions during Q&A sessions

- Benchmarked existing solutions on the market - Designed innovative entry access in the Maison de l'innovation in Nantes

Within an international communication team, I was responsible for developing the group's image and reputation in the Chinese market in order to ensure number of recruitment of Chinese students. - Manage company’s official social accounts (WeChat, Weibo) - Designed and updated content on the Group’s official website - Designed a new brochure targeting international students - Filmed interviews during school events