Rossella Milani

Responsible for the Mediterranean Area : Sales of thermoset composites for automotive and electricity market and consulting for innovative solutions for each application. Close collaboration with the Purchasing, Production and Logistics Department. Management of customers, of Global Accounts and development new businesses. Sales forecasting and budgeting definition.

Responsible for the French Foam Business (BU Chemistry) : Sales of special gases and liquids for buildings, energy and healthcare/consumable market and engineering services. Close collaboration with the Purchasing Department (monthly offers depending on the index of suppliers as Total, Esso…) Management of french customers, of Global Accounts and development new businesses. Sales forecasting and budgeting definition.

I help improve start up by assessing weaknesses and recommending business solutions: Plan and organise business projects for clients, work on them, constantly recommend solutions for improvement, develop business plans and track KPIs, understand clients' needs and wants...

Created a new business in France from scratch in 4 steps: 1. Prepared the accounts region strategy/annual business plan/KPI's Monitored social media and online sources for industry trends and prospects. Organized and developed new projects, improved communication and marketing 2. Converted Prospects into Customers Negotiated agreements between the headquarter in Italy and Big Accounts. Negotiated prices and terms of sale. Successfully convinced clients to purchase instead of leasing to minimize losses to competitors and extend individual client investments. Achieved annual sales targets and financial goals 3. Managing the after sales service Searched for technical assistance, distributors, international transport companies and handled relations with them. 4. Worked with the Sales Director to resolve logistical problems, improve operations and provide exceptional customer service.

Prospecting and acquiring new IT customers. Consulting and developing new projects. Handling relations with customers acquired.

Prospecting and developing new businesses in France and Italy; Handling relations with partners, dealers and resellers; Organisation and participation in events (trade shows and national and international exhibitions); Monitoring and analysing competitors

Head of customer development; Organisation and participation in events (trade shows and fairs, exhibitions, conferences); Creation of marketing tools operating in both English and Italian (brochures, web marketing, flyers...); Relationship management with partners in Sweden; Analysing competitors using Benchmarks; Drafting of Tenders and Quotes; Creation of press releases and promotional items

Market analysis, specialising in offers and accessories for the disabled; Reporting and analysing offers and proposals for new services; Analysing competitors using SWOT analysis and benchmarks; Elaborating monthly reports

Developing products for Alfatronix - convectors and adaptors -Italian market) - Paris Developing good working relationships with clients Analysing different sections of the market Handling relations with agents and head office in the UK

Conducting market research on companies based in Italy Collating the results and passing them back to the market research organisation

Promoting good relations between the organisation and other associations Creating information leaflets, dossier and publicity posters for the association Arranging events such as news conferences, exhibitions, open days and sponsorship