Rudy Coenen

Senior Communications Consultant | Internal & Corporate

Salaire / Taux journalier

Bruxelles, Belgique

Freelance

Peut venir sur site

Expertises

Campagne de CommunicationCopywritingStratégie de ContenuJiraHead of MarketingRédaction d'articlesRelations PresseRédacteur de contenuFigmaEmailingMeta AdsResponsable MarketingContent Marketing ManagerAsanaMailChimpCopywriterManager IntérimaireConsultantTransformation

Langues

Français (Maternelle)Néerlandais (Courant)Anglais (Courant)Espagnol

À propos

Introduction

Senior Communications Consultant with 20+ years transforming internal and corporate communications into drivers of engagement and performance. Former Head of Communications managing teams of 12+, with proven expertise across financial services, telecoms, and education sectors. I deliver impactful change communication, employee engagement strategies, and executive coaching in French, Dutch, and English.

Liens

Expérience de travail

Senior Communications Consultant | Freelance

Coeptio ConsultingFreelance

sept. 2021 - Présent

5 ans 2 mois

Belgique, Missouri 63775, États-Unis

I help communication teams unlock their energy and turn communication into a real driver of impact and results. Through Coeptio, I support organisations and managers in strengthening internal and corporate communication, navigating change and making their messages truly effective. I work with pragmatism, attentive listening and solid hands-on experience, always focused on concrete and sustainable impact. My areas of focus: • Internal communication and employee engagement • Change and transformation support • Coaching for managers and communication professionals • Communication project management • Copywriting — because impact often starts with the right words I work in French, Dutch and English. Based in Brussels, I work on site and remotely. Interested in a conversation? [email protected]

Copywriter UX/UI (Freelance)

BASE (Telenet group)Freelance

déc. 2023 - oct. 2025

1 an 11 mois

Malines, Belgique

- Participation in the launch of a new internet and TV offer, including writing web pages and Q&As. - Acting as the designated copywriter for the My BASE app. - Acting as editorial manager for Support pages (FAQ/Self-help). - Writing various customer communications, such as direct mail and social media posts.

Senior Communications Advisor (Freelance)

Square CircleFreelance

déc. 2022 - déc. 2024

2 ans 1 mois

Belgique, Missouri 63775, États-Unis

Square Circle is helping organizations to develop their business, adapt to changing market conditions and/or transform their activities. Our focus : the human drivers of change. We work for companies in Belgium and Europe

Consultant communications (freelance)

Action Damien - DamiaanactieFreelance

janv. 2022 - déc. 2022

1 an

Bruxelles, Belgique

As a communications expert, I produced their annual report, further developed their branding, created their company presentation and organised their annual volunteer event. I also contributed to several newsletters and wrote various communications for direct marketing and social media.

Head of Communications

Sibelga

oct. 2020 - janv. 2021

4 mois

Bruxelles, Belgique

- Head of the Communications Department - Responsible for the global communications strategy and for the consistency towards all stakeholders - Define and develop end-to-end impactful communications plans that support the energy transition - Plan, develop, organise and supervise all the communications activities and deliverables - Coordinate the events strategy - Define the channel strategy - Supervise press relations - Manage crisis communication - Manage a team of 12 communications professionals

Responsable de la Communication interne et externe

Ecole Pratique Hautes Etudes Commerciales (EPHEC)

févr. 2019 - oct. 2020

1 an 9 mois

Région de Bruxelles, Belgique

- End-to-end responsible for Internal & External Communications (360°) - Conception and implementation of all communications strategies - Employee engagement - Advisor to the Direction - Change Communication - Crisis Communication - Responsible for the EPHEC branding - Advertising - Press Relations - Online communication - SoMe - People Management

Senior Account Manager Communications

ING Belgium

sept. 2014 - janv. 2019

4 ans 5 mois

Brussels Area, Belgium

- Advisor to an ExCo member and his management team, including strategic planning, key messages development and implementation - Develop the annual communication plan and implement it - Establish and implement effective channel strategy in order to increase the effectiveness of communications sent to employees - Work closely with Corporate Communication & Relations teams to coordinate and streamline all communications opportunities - Manage content development - Create a superior employee experience and drive employee engagement - Coaching teams project wise

Belfius

oct. 2010 - août 2014

3 ans 11 mois

Senior Account Manager External Communications

janv. 2013 - août 2014

1 an 8 mois

- Accountable for the proper implementation, follow-up and evaluation of commercial communications campaign (below) - Analysing the needs and expectations of Marketing team and define the appropriate approach - Advise internal clients - Coordinate the editorial process of our magazine - Editing and final editing - Manage external communications agencies and Copywriters - Coaching

Expert Market Manager

oct. 2010 - déc. 2012

2 ans 3 mois

- Responsible for the Marketing strategy towards Affluent clients - Improve existing products, services and processes or create new ones in order to achieve profitability, customer acquisition and retention targets set by the bank - Know your customer, identify their needs and address them through proper management of marketing mix - Analyse previous strategies and rectify, if necessary

Head of Internal and Corporate Communications

Dexia Asset Management

déc. 2006 - oct. 2010

3 ans 11 mois

Brusssels, Paris, Luxemburg

- Creation of an Internal & Corporate Communications departement - Conceptualize and execute the annual communications plan - Design and prepared all materials: annual report, commercial folders, corporate presentation, corporate movie, client magazine, articles, etc. - Day-to-day management - Head of Editorial Board - Provide advices to the management

Account Manager Communication Interne

La Poste

mai 2005 - déc. 2006

1 an 8 mois

- In charge of Internal Communications for the BU Retail & Financial Services (more than 6000 employees) - Design, implement and execute several Communications plans - Advice internal clients on the use of different communication channels - Project Management - End-to-end responsible of two internal newspapers - Organise several internal events and info sessions

Copywriter - Journaliste d'entreprise

Les AP assurances

avr. 2001 - mai 2005

4 ans 2 mois

- Direct Marketing: design several commercial campaigns, creation of new concepts, writing of all commercial materials, and so on. Choose of the right channel to address the right message at the right time to our customers. - Internal Communications: writing of numerous articles for the corporate magazine and the intranet. Leading of writing workshops.

Client Advisor

BNP Paribas Fortis

janv. 1999 - janv. 2001

2 ans 1 mois


Formation

Training & Coaching Square - The human side of change

Certification ROOT©+GROW© , Coaching

2023 - 2025

1 an 11 mois

ICHEC entreprises

Diplôme spécialisé, Marketing Management

2002 - 2003

1 an 1 mois

Activités et associations : Manage all Marketing aspects, from the creation to the launch of a new product.

Université libre de Bruxelles

Licence en Information & Communication, Journalisme

1994 - 1998

4 ans 1 mois

Institut Saint-Louis de Bruxelles

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