Rui Assis da Costa
Business Analyst | Project Management
Salary / Daily rate
4490 Povoa de Varzim, Portugal
Freelance, open to permanent contract
Skills
Languages
About me
Intro
Business Analyst & Project Manager with MBA and proven expertise in partnership strategy at Booking.com. Specialized in process optimization, cross-functional leadership, and SaaS implementations with strong background in aviation operations. Ready to transform your business requirements into strategic solutions.
Work experience
Booking.com
Jun 2022 - Oct 2024
2 years 5 months
Porto, Portugal · Remote
Advisor Business Partnership
Aug 2023 - Oct 2024
1 year 3 months
Porto, Portugal · Remote
Skills: Conflict Resolution · Indirect Taxation · Language Skills · Project Coordination · Client Requirements · Onboarding · Communication · Enterprise Resource Planning (ERP) · Workload Prioritization · Account Management · SQL · Strategic Thinking · Understand & Convey Complex Information · Customer Service Representatives · Business Case Preparation · Clarity · Business Analysis Planning & Monitoring · User Acceptance Testing · Defining Requirements · Database Queries · Specifications · Zendesk · Business Consulting · Skilled Multi-tasker · Business Strategy · Post-Sales Support · Design Documents · Agile Software Development · Cooperative · User Stories · Systems Design · Functional Specifications · Requirements Gathering · Cross-functional Team Leadership · Software as a Service (SaaS) · Data Manipulation · Business Initiatives · Auditing · Personal Development · Process Implementation · Operations Management · Manufacturing Process Improvement · Pega PRPC · Interpersonal Skills · Attention to Detail · Competitive Landscape · Business Process Improvement · Elicitation · Post-Sales · U.S. Generally Accepted Accounting Principles (GAAP) · Computerized System Validation (CSV) · Statutory Accounting Principles (SAP) · Business Requirements · Speaking French · Documentation · Tableau · Customer Satisfaction
Remote Project Specialist
Jun 2022 - Oct 2023
1 year 5 months
Skills: Conflict Resolution · Project Coordination · Client Requirements · Communication · Enterprise Resource Planning (ERP) · Workload Prioritization · Understand & Convey Complex Information · Customer Service Representatives · Business Case Preparation · Clarity · Business Analysis Planning & Monitoring · User Acceptance Testing · Database Queries · Specifications · Zendesk · Business Consulting · Business Strategy · Post-Sales Support · Contract Negotiation · Agile Software Development · User Stories · Systems Design · Business Development · Functional Specifications · Requirements Gathering · Cross-functional Team Leadership · Software as a Service (SaaS) · Data Manipulation · Auditing · Personal Development · Process Implementation · Operations Management · Pega PRPC · Interpersonal Skills · Attention to Detail · Competitive Landscape · Business Process Improvement · Elicitation · Post-Sales · Computerized System Validation (CSV) · Speaking French · Training · Customer Satisfaction
Signify
Jul 2021 - Dec 2022
1 year 6 months
4490-011 A Ver-o-Mar, Portugal
Remote Support B2C
Jul 2021 - Dec 2022
1 year 6 months
4490-011 A Ver-o-Mar, Portugal
Skills: Conflict Resolution · Client Requirements · Communication · Enterprise Resource Planning (ERP) · Workload Prioritization · Understand & Convey Complex Information · Customer Service Representatives · Change Management · Clarity · Business Analysis Planning & Monitoring · User Acceptance Testing · Defining Requirements · Database Queries · Zendesk · Business Strategy · Post-Sales Support · Agile Software Development · User Stories · Systems Design · Corporate Governance · Requirements Gathering · Cross-functional Team Leadership · Software as a Service (SaaS) · Data Manipulation · Personal Development · Intercultural Communication · Process Implementation · Pega PRPC · Attention to Detail · Competitive Landscape · Business Process Improvement · Elicitation · Post-Sales · Computerized System Validation (CSV) · Speaking French
Remote Support B2B
Jul 2021 - Jul 2022
1 year 1 month
4490-011 A Ver-o-Mar, Portugal
Skills: Conflict Resolution · Client Requirements · Communication · Enterprise Resource Planning (ERP) · Workload Prioritization · Understand & Convey Complex Information · Customer Service Representatives · Change Management · Product Lifecycle Management · Clarity · Business Analysis Planning & Monitoring · User Acceptance Testing · Database Queries · Zendesk · Business Strategy · Post-Sales Support · Agile Software Development · User Stories · Systems Design · Corporate Governance · Requirements Gathering · Cross-functional Team Leadership · Software as a Service (SaaS) · Data Manipulation · Personal Development · Process Implementation · Pega PRPC · Attention to Detail · Competitive Landscape · Business Process Improvement · Elicitation · Post-Sales · Computerized System Validation (CSV) · Speaking French
Ground Handling | Departure Control | Customer Management
Portway - Handling de Portugal S. A.
Apr 2018 - Oct 2018
7 months
Porto, Portugal
Responsible for passenger processing.
Ground Handling | Departure Control | Customer Management
Groundforce
Jul 2017 - Jan 2017
Porto, Portugal
Skills: Conflict Resolution · Client Requirements · Workload Prioritization · Understand & Convey Complex Information · Customer Service Representatives · Business Analysis Planning & Monitoring · User Acceptance Testing · Database Queries · User Stories · Software as a Service (SaaS) · Personal Development · Attention to Detail · Business Process Improvement · Post-Sales · Computerized System Validation (CSV) · Speaking French
Mechanical Engineer | Ground Operations | Manintenance Checks
Nayak Aircraft Service Group
Aug 2008 - Aug 2009
1 year 1 month
Base and Line Maintenance
Mechanical Engineering |Airplane Maintenance Mechanic
Martinair
Jul 2007 - Mar 2008
9 months
The Randstad, Netherlands
Maintenance of airplanes in Line and Base • Type of aircraft experience: Fokker 70/100, Boeing 767, and MD11. • Daily Checks, Weekly Checks, A-Checks, B-Checks
Mechanical Engeneering | Aircraft Maintenance Technician | CAT-A | B 1
Air France Industries KLM Engineering & Maintenance
Jan 2007 - Jul 2007
7 months
The Randstad, Netherlands
Worked as an CAT A Mechanic on hangar 14 Bay 1 on C-Check of 747-200/400 ( Wings, Engines, Landing Gears)
Maintencance Repair Overhourl | Component Maintenance Mechanic
Air France Industries KLM Engineering & Maintenance
Sep 2005 - Mar 2006
7 months
The Randstad, Netherlands
Maintenance of Hydraulic components of deferent types of aircraft from Boeing, Airbus and Fokker aircrafts.
Mechanical Engineer | Engineering Services | Gas Turbines
StandardAero
Jun 2005 - Oct 2005
5 months
Zwolle, Netherlands
Worked as a maintenance mechanic performing overhaul, on Pratt & Whitney turbo prop engines.
Education
Católica Porto Business School
Master of Business Administration - MBA
2019 - 2019
1 month
Universidade Lusófona - Centro Universitário Lisboa
Bachelor of Science (BS)
2009 - 2012
3 years 1 month
ROC Tilburg
Mechanical Engeneering | Aircraft Engeneering | Megatronica |Technical Certification in Maintenance
2004 - 2007
3 years 1 month
Deltion Zwolle
HAVO
2001 - 2002
1 year 1 month
Landstede S & B Harderwijk
MAVO
2000 - 2001
1 year 1 month
Católica Porto Business School
Master of Business Administration - MBA