Sabrina Pires
Consultora de vendas
Salary / Daily rate
Vitoria, Vitória - State of Espírito Santo, Brazil
Freelance, open to permanent contract
Remote only
Skills
Languages
About me
Intro
Customer Experience & Sales Strategist with proven expertise in consultative selling and client relationship management. Currently driving customer satisfaction at Grupo Boticário through personalized service and makeup consulting. Specialized in customer journey optimization, team leadership, and strategic problem-solving to boost client retention and sales performance.
Work experience
Sales Consultant
Grupo Boticário
Jul 2023 - Mar 2025
1 year 9 months
Vila Velha, State of Espírito Santo, Brazil
● Delivered consultative sales support, focusing on individual customer needs with welcoming, inclusive communication. ● Provided post-sales assistance, client retention efforts, and satisfaction follow-ups. ● Maintained detailed records of customer interactions and sales using digital platforms (POS/Mobshop), with performance tracking. ● Contributed to reaching sales targets and improving customer experience strategies
Customer Service Assistant
Odara Pão e Café
Aug 2022 - Dec 2022
5 months
Vila Velha, State of Espírito Santo, Brazil
● Provided in-person customer support, maintaining a courteous and empathetic attitude in all interactions. ● Managed cash register, organized the workspace, and supported internal operations. ● Gained experience with diverse customer profiles and handled urgent issues efficiently in fast-paced environments
Sous Chef
Casa Graviola
Dec 2019 - Mar 2022
2 years 4 months
Vitoria, Vitória - State of Espírito Santo, Brazil
● Managed team operations and supplier relationships, ensuring organizational efficiency. ● Developed solutions to optimize workflow and enhance the customer experience. ● Led in a dynamic environment, emphasizing teamwork and informed decision-making
Education
Descomplica Faculdade Digital
Pós-graduação Lato Sensu - MBA, Digital Strategic Marketing
2024 - 2025
1 year 2 months
Postgraduate program focused on digital marketing strategies, consumer behavior, and career development. Coursework includes topics such as storytelling, e-commerce, brand management, technological innovation, and digital media planning, along with special modules on diversity and leadership.
Universidade Vila Velha - UVV
Bachelor's Degree, Gastronomy
2017 - 2019
2 years 6 months
Bachelor's degree in Gastronomy with a strong emphasis on creativity, time management, teamwork, and problem-solving under pressure. Developed skills in planning, organization, customer service, quality control, and attention to detail — all of which are highly valuable and adaptable to diverse professional environments beyond the culinary field.