Safia Messalti
Senior Digital Project Leader | Product Owner
Salaire / Taux journalier
Luxembourg
Freelance
Expertises
Langues
À propos
Introduction
Experienced and passionate Digital Project Leader (PO/PM) with +10 years of expertise in drivingdigital transformations. Currently leading project initiatives at Airbus, leading the development and delivery of new digital solutions. Skilled in Agile, Waterfall & LBIP ways of working, stakeholder management, and strategic productplanning. Strong track record in managing cross-functional and multicultural teams to meet businessgoals and enhance user experienc
Expérience de travail
Digital Project Leader & Functional Requirement Manager
AirbusFreelance
août 2023 - Présent
3 ans 3 mois
Toulouse, France
Act as a Project Manager & Product Owner for New Flight Hour Services Information System program ( +100 people based in Toulouse, Kuala Lumpur, Bangalore & Singapore) Digital Project Leader : - Manage project activities for Customer Loop domain (roadmap, scheduling, quality, planning, resources, deliveries, risks, etc) - Work closely with the Domain Leader to support FHS logistics & transport activities (maintenance & support services for Airbus aircrafts) - Identify risks and drumbeat domain activities to meet program milestones and objectives - Support business for change management activities (trainings, design phase) - Contribute to global program strategy and roadmap Functional Requirement Manager : - Translate the voice of the business into requirements - Define the business need, business value and features to be delivered by the Solution Delivery (IT team) - Work closely with Business Analyst & Business Expert for CPD (Concept Phase Dossier) validation - Desig BAT & UAT (User Acceptance Tests) with IT, Business and Change counterparts
Editus Luxembourg
juil. 2018 - janv. 2023
4 ans 7 mois
Luxembourg
Product Owner -CRM
juil. 2022 - janv. 2023
7 mois
Luxembourg
Manage a customized CRM to support our sales teams (Noé) and automate tasks • Create a vision and federate teams around common goals > kick-off sales, product roadmap, trainings and workshops, definition of MVP • Work within Kanban framework to meet our salesforce needs on a daily basis > bug fix and product evolutions • Implement new features which impact teams operational successes : sales agendas, e-signature of contracts with the clients (Yousign), KPI dashboard, call tracking to better manage CX, routes time calculation, automation of CEMs tasks • Manage product backlog to maximize value and reduce internal costs • Deploy internal UX surveys (UEQ) to implement KPIs and improve our salesteam UX on a daily basis
Product Owner - Editus.lu & App
juil. 2018 - juil. 2022
4 ans 1 mois
Luxembourg
Managed 2 product backlogs within an agile team at Editus Luxembourg, including a core business website, editus.lu (+10M visits/year & more than 8M€ in turnover). • Managing 2 product backlogs within an agile team of 7 developers : https://www.editus.lu/fr and Editus App • Working within Scrum framework > priorisation of backlogs to maximize value, 2 weeks sprints, participation to Scrum events (backlog refinements, poker plannings, daily meetings, reviews, retrospectives, sprint plannings) • Managing relationship with the business (team leaders, internal / external users, clients, top management) > translating key stakeholders needs into product evolutions • Creating Product Backlog items for developers (user stories, technical requirements, definition of done, acceptance criterias) and follow-up of releases • Coordinating UX designer, SEO expert, User Journey specialist, Data analysts and Legal advisor to build, by design, features which support our data-driven marketing company goals
Consultant in IT Audit & Risk Management
Deloitte Luxembourg
sept. 2016 - juil. 2018
1 an 11 mois
Luxembourg
Help clients to develop Digital solutions and manage IT risk : - Develop Deloitte Digital initiatives / engagements - Audit IT infrastructures and application controls (ISAE 3402 reports, statutory audit, internal audit) - Design risk management frameworks and advise our clients in the definition of sustainable security governance and processes - Advise entities in their client data management to comply with GDPR - Coach and develop new joiners within a multicultural team
EMEA Outsourced Services Partner Manager
Dell
sept. 2014 - août 2016
2 ans
Mexico, District fédéral, Mexique
Manage Customer Experience within a multicultural team supporting the EMEA OSP network : - 39 countries - 22 languages - 4 partners - 16 call centers - +900 employees -Keep a track on the EMEA OSP network performance to improve CX > daily operational management -Standardize Dell branding in the network to reduce gaps between partners > successful pilot in EMEA extended at Global level -Increase Dell brand penetration through the extension of "Powering the Possible" in the network > 1 event / site / quarter in EMEA -Launch "Tell Dell" (360° work experience survey) and analyzed results to implement retention initiatives in the EMEA network
Digital Marketer
Nature et Découvertes
juin 2014 - août 2014
3 mois
Région de Paris , France
Increase traffic and sales of Nature & Decouvertes' online shop, +6 millions of e-shoppers -Monitor SEA/SEO campaigns during the sales period > daily reports and competitive watch -Optimize the netlinking of the website > affiliation partnerships with 16 bloggers -Edit meta descriptions and content of the website > + 50 product descriptions
Digital Marketing Assistant
Montpellier Business School
oct. 2013 - mai 2014
8 mois
Mexico, District fédéral, Mexique
Improve MBS digital branding and consolidated the Alumni network -Community management of MBS pages on social medias > +800 likes in 3 months -Organize the Di Day Event, a networking meeting in the school > +600 Alumnis participated -Build databases to better market the MBS Alumni community
Formation
MBS School of Business
Master
2014 - 2016
2 ans 1 mois
MBS School of Business
Licence Grande Ecole
2013 - 2014
1 an 1 mois
Classe préparatoire HEC, Lycée Henri Poincaré (54)
2011 - 2013
2 ans 1 mois