Safoora Dolatkhah

As Sales Manager for Yamamay at Idea Mode, I led a team to drive sales growth and enhance customer experience. My role involved: -Developing and implementing sales strategies to achieve targets while managing recruitment and onboarding to build a strong team. -Training staff on product knowledge and customer service, and conducting performance reviews to support their development. -Managing store operations, including inventory, visual merchandising, and compliance with company policies

As Store Manager, I oversaw all store operations and focused on team performance. My responsibilities included: Leading sales efforts and maintaining inventory levels to maximize profitability. Recruiting, training, and coaching staff to ensure excellent customer service and operational efficiency. Collaborating with HR to hire talent well-suited for a high-performing sales team and supporting employee engagement initiatives