Sagayamary Raviselvam

Digital Product Manager with 2.5 years of experience in the French fashion e-commerce sector, specializing in B2B wholesale and marketplace optimization. I leverage a unique blend of an international business background (MBA, MSc) and hands-on experience to drive product visibility and operational efficiency. 🛒 B2B E-Commerce Expert: Managed 500+ SKUs with 99% inventory accuracy across platforms like Fashion Centre, boosting online visibility by 30%. 📈 Full-Funnel Skills: Proven expertise from backend (Inventory Management, Tally ERP) to frontend (Adobe Photoshop, SEO) for end-to-end product implementation.

Content Strategy & Execution: Grew platform engagement by 40% via innovative campaigns focused on AI and digital literacy. Content Creation: Designed 50+ professional graphics and videos (Canva) to support brand awareness and educational goals

Provided excellent customer service and efficient checkout operations in a fast-paced, bilingual retail environment. Managed inventory stocking, store merchandising, and ensured a positive shopping experience, demonstrating strong adaptability and teamwork. Developed crucial client relations and problem-solving skills while navigating a multicultural setting.

Fostered strong, loyal customer relationships through personalized consultation and tailored product recommendations, enhancing client retention and satisfaction. Collaborated closely with the sales team to develop strategies that consistently exceeded revenue targets by leveraging deep customer insights. Served as the primary point of contact for customer inquiries, ensuring swift and effective resolution of issues to maintain a premium brand experience. Developed a keen understanding of customer needs and preferences, providing valuable feedback to inform sales and product strategies.