Sahar Omrani

Managed full project lifecycle from planning to delivery, ensuring alignment with customer requirements and business goals. Managed stakeholders expectations through regular reporting. • Led multiple end-to-end technology projects, overseeing budgets, timelines, and cross-functional teams; Identified project and process risks using structured methodologies (FMEA, SWOT, PESTEL), and ensured proper documentation, mitigation planning, and follow-up within the project lifecycle. • Developed and maintained quality performance dashboards for senior management, enabling data-driven decision-making. • Planned and conducted internal audits for the Integrated Management System (ISO 9001 & ISO 27001), ensuring compliance and operational excellence. • Oversaw customer evaluation tracking and managed client satisfaction programs to strengthen service delivery and partnerships. • Conducted quality reviews of project deliverables and continuously updated Integrated Management System documentation, including the Quality Manual. • Designed, tracked, and reported performance indicators (KPIs), ensuring timely updates through monthly reports, and analyzed annual KPI trends and led the preparation of management review • Collaborated cross-functionally with R&D, IT, Operations, and other business units to integrate quality assurance at every stage of the project lifecycle. • Managed suppliers, subcontractors and vendors by defining evaluation criteria, conducting audits, and ensuring compliance with technical requirements, safety regulations and project milestones. • Drove the execution of regulatory compliance initiatives and maintained readiness for audits and certification renewals. • Supervised corrective and preventive action plans (CAPA), ensuring long-term resolution and improvement validation. • Worked wlosely with engineering and technical teams to define, validate, and deliver products meeting engineering project needs.

Collaborated with multidisciplinary teams in IoT projects (Electronics, embedded, network, mobile) • Planned and conducted internal audits and project flash audits, delivering clear and actionable audit reports to support compliance and continuous improvement. • Identified and assessed project and process risks and opportunities using FMEA (Failure Modes and Effects Analysis), contributing to proactive mitigation strategies. • Mapped current practices against ISO 9001 and IEC 62304 standards to ensure alignment with regulatory and quality requirements. • Led phase reviews and evaluated project work products (requirements specifications, high-level and detailed design documents, delivery notes, etc.) to ensure quality and completeness. • Performed final reviews of project deliverables to validate readiness, compliance, and client expectations. • Monitored the quality of project outputs, identified potential issues or customers complaints, and managed associated risk remediation. • Oversaw the investigation and resolution of customers complaints and product non-conformities through structured root cause analysis. • Tracked key performance indicators (KPIs) and maintained quality dashboards to support executive reporting and decision-making. • Ensured the execution of the project's quality strategy and followed up on corrective and preventive action plans.

ged and analyzed client contracts to ensure alignment with project scope and delivery commitments. • Collaborated with multidisciplinary teams (Energy, Construction, Infrastructure, Production) • Managed project budgets, tracking expenses and forecasting costs to optimize cash-flow. • Developed detailed project schedules, including milestone tracking, and ensured accurate, up-to- date project monitoring. • Identified project risks and issues, proactively managed customer claims, and supported resolution strategies to maintain stakeholder satisfaction. • Compiled and maintained comprehensive client documentation packages, including planning documents, budgets, deliverables, and technical files. • Organized and facilitated project review meetings to align teams, assess progress, and ensure strategic follow-through.

Application du pilier de la TPM "Early Management Of New Equipment"