Sahil Sharma

Led 'Aha Insurance (Personal Insurance)' Customer/Broker/Underwriter Insurance platform which was extended to multiple carriers for better pricing and quoting resulting in higher sales. ● Responsible for ensuring the end to end delivery for the project till go live and post-production support ● Single handedly managed the integration & implementation with Fortus APIs for rating ● Enabled multi carrier rating for Aha insurance which included addition of 3 new Insurance carriers to the platform ● Led and ensured rating price match for multiple Insurance carriers added to the system ● Effectively managed the interaction between business and UX team to enable customer centric results for customer facing portal with user journeys, personas creation and end to end customer/user life cycle ● Provided reviews of documents holding technical solutions for new features and conducting reviews with the external team ● Prioritizing and distributing work within the 2 agile teams to meet sprint goals and major milestones. ● Responsible for automating project builds for continuous development via Jenkins. ● Ensuring testing/production readiness/releases/post deployment support is available with SLA’s as per business requirements

Led 'C-Quence Insurance (Commercial Insurance)' Commercial insurance platform with Willis Tower Watson’s Radar Live rating system for brokers/underwriters supporting commercial industry insurance. ● Understand business strategies & roadmap, planning effective stakeholder management strategies. ● Prioritizing and distributing work within the team to meet sprint goals and major milestones. ● Single handedly managed multiple vendors, risks, dependencies both outside/inside the organization ● Overlooked sprint goals/ceremonies for the scrum teams and ensuring the completion in a timely manner by mitigating risks ● Worked closely with the Data Warehousing team and helped established data flow ● Reviewed & Defined KPI for DWH teams along with audits for tracking updates/views on the database ● Establish overall project milestones and plan based on the scope and resources. ● Coordinating and overlooking entire test plan and execution before first go-live to ensure smooth production deployment while maintaining SLAs

Vodacom Enterprise Business Unit (EBU) / Consumer Business Unit (CBU) projects listed below which covered sales, provisioning and after sales support for EBU/CBU customers. Multiple small & large projects ran in parallel in a highly complex and integrated Telecom stack. ● Actively managed multiple projects encompassing multiple systems on the Vodacom OSS/BSS stack for Enterprise customers ● Managed client communication with multiple vendors, alignment of delivery, representing Steering Committee sessions, transition management and trainings in multiple projects ● Led the transformation program for value based credit vetting which enabled customer profile based vetting instead of product based vetting enabling upsell and more revenue for Vodacom ● Led the team consisting of 8 TCS Senior business analyst and consultants in the Vodacom consumer IT design team ● Provided requirements in BRS, created design as HLD and managed end-to-end delivery for BSS projects on Geographical Number Portability optimization ● Managed initial scope & provided requirement reviews for enterprise One bill Invoice project and lead it till design approval stage ● Provided solution for contract renewals for enterprise customers which enables renewals for yearly and longer contracts/agreements with new contracts ● Managed client communication with multiple vendors, alignment of delivery, representing Steering Committee sessions, transition management and trainings in multiple projects ● Active part of IBM WebSphere Technical Excellence Group at TCS for solution mapping and assisting other clients for solutions entailing OSS/BSS/Middleware/Online

Worked for 'Neotel (Pty) Ltd - Enterprise/Consumer Telecom' on Self Service platform for Consumer/Enterprise/GNP/Transnet customers in multiple projects spanning across a timeline of 6+ years. Projects were delivered to provide a 360 view to the Neotel customers through online platform presence ● TCS Solution Architect under Neotel IT Client side at Johannesburg and Development Lead at Mumbai Offshore ● Leading a team of 20+ associates while ensuring end-to-end deliveries of projects from startup to production rollout. ● Implemented credit card payment functionality with iVeri for Neotel for payments for consumer customers ● Enabled roadmap for customers to move from online to mobile. Provided POC for mobile applications. ● Provided the architectural framework and single handedly migrated Neotel’s website running on WebSphere Portal 6.1 to 8.0 on all environments consisting of development, SIT, UAT and Production. ● Upgraded/Migrated multiple components like – WebSphere application server, WebSphere portal server, HTTP server, Caching proxy, Edge server, Search server as part of online migration ● Implemented credit card payment functionality iVeri payment gateway, Transnet Portal, GNP andConsumer Portal were designed and lead successfully into implementation ● Enabled Disaster Recovery project compliance for Neotel ● Integrated credit verification integration for EBU customers via TransUnion web-service interfaces ● Successfully designed and implemented SFDC to GE SmallWorld and Geneva integration for enabling sales team to check coverage ● Process & Portal server lead for projects handling requirements of integrating multiple backend systems with front end applications like portal as part of TCS IBM WebSphere Technical Excellence Group

I worked in 'Tata Communications Ltd – BSS Retail' project as a developer ● Requirement Analysis and Gap Analysis ● Designing the code Implementation methodology ● Enhancements to the existing prepaid PL/SQL procedures for consumer updates using Geneva commit/no-commit APIs ● Planning for the Implementation of the Admin Module Implementation ● Integration with Geneva Billing server for prepaid rating using JMS Queues ● Integration with other systems using JDBC ● Small Enhancement while implementation for Geneva for prepaid extend functionality on Point of Sales