Sai kumar Gariganti

•Manage and maintain the Salesforce platform, specifically the CPQ cloud and Sales Cloud, ensuring its optimal performance and usability. •Supporting and monitoring the enduser issues in Salesforce via ticketing system "Zendek". •Maintain, enhance and create Automations and handling the complexity while keeping the things simple. •Configure and creating Custom reports and Reporting snapshots. •Responsible for Creating and Customising Pricebooks, Products and Pricing Structure in Steelbrick CPQ cloud. •Providing training and assistance to existing and new employees in order to improve their skills. •Responsible for Deployments and monthly Releases(CI/CD processes) •Maintaining the Salesforce Health check and License management on monthly basis. •Responsible for Maintaining SAP Payments and SAP Invoice Data to Salesforce. •Data loading from SAP to Salesforce. Writing, Maintaining and Updating the technical documentation.

• Git Deployments and customizations. • Data Migration, Sales Management Console (SMC Process). • Nintex Docgen, Docusign, Quote creation. • Sales Management, User Setup stories, Permission Set Groups

Maintained the Salesforce platform by Monitoring the support tickets, User problems and Escalation Process. • Good at SQL and Automation tools. • Good at Creating Custom objects, Fields, Page layouts and the Validation rules. • Experience in Security settings OWD, permission sets, Sharing rules. • Configure salesforce applications sales cloud and service cloud.

•Providing Assistance and training to the Users in order to improve their skills. •Creating Custom objects, Fields, Page layouts and Validation rules. •Process builder, Work flows and Automation tools. •Data loading using the tools Data loader and the Data import wizard.