Saket Sharma

– Advised on and led the implementation of a greenfield Fintech venture, designing a multi-vertical B2B2C ecosystem to revolutionize gift card and branded currency distribution. – Strategy & Analysis: Developed the end-to-end business case and digital strategy, aligning product roadmap with the vision to build a $3B enterprise amidst stringent regulatory requirements. – Technology Integration: Spearheaded the integration of diverse payment solutions (crypto, forex, Visa/Mastercard) into a unified platform. – Value Delivery: Instrumental in a 200% revenue increase within one fiscal year through strategic, product-led growth initiatives.

– Led the digital transformation consultancy for a $10B distributor, serving as the de-facto internal consultant for e-commerce, logistics, and supply chain divisions impacting over 5,000 suppliers across the GCC. – Process Optimization: Analyzed existing supply chain and warehousing operations; designed and implemented robotic process automation (RPA) and OCR solutions, reducing operational costs by 30%. – IT Systems Strategy: Managed vendor selection and digital implementation for core enterprise platforms (Infor, Cargowise, SAP ERP, Salesforce Commerce Cloud). – Solution Delivery: Launched a new supplier logistics platform within four months, achieving a 40% improvement in digital transaction volume through quick-commerce strategies.

– Directed the product and business transformation of a C2B2C auto classifieds marketplace across 11 countries, acting as a strategic advisor to regional leadership. – Stakeholder Management: Engaged with cross-functional and cross-regional teams to drive alignment on digital strategy and implementation priorities. – Systems Integration: Orchestrated the integration of critical business systems (Salesforce CRM, SAP, Zendesk, payment gateways) to create a seamless merchant and consumer experience. – Performance Improvement: Improved vertical sales by 13% (QoQ), increased margin by 3% (YoY), and boosted NPS by 10 points through data-driven optimization and workflow automation.

– Architected supply chain and IT solutions for a Fortune 500 client, focusing on cross-border e-commerce and logistics. – Solution Design: Built and scaled a cross-border E-commerce and Logistics platform integrated with SAP and Cargowise, onboarding 5000+ suppliers. – Supply Chain Visibility: Designed and enabled an end-to-end supply chain visibility solution leveraging robotics and warehouse automation. – Growth Achievement: Scaled a cloud-based trucking product revenue from $100K to $3M.

– Spearheaded the product strategy and end-to-end lifecycle management for a portfolio of supply chain and logistics products, including E-commerce Fulfillment, Warehouse Management (WMS), and Transport Management (TMS) systems. – Orchestrated the full product development lifecycle from concept to launch, establishing Go-To-Market (GTM) strategies for new products and features that improved customer experience and reduced costs. – Led the implementation of Industry-first automation technology, integrating hardware and software (GreyOrange Robotics) with the enterprise WMS to create a unified control platform (Grey Matter) for 13 fulfillment warehouses, optimizing put-away, picking and replenishment processes. – Designed and Scaled a multi-tenant, fashion specific logistic platform that efficiently handled over 10 million annual shipments, enhancing service delivery for a specialized vertical market. – Drove a 20% increase in customer acquisition by developing and executing targeted marketing ad visibility programs to boost product adoption. – Achieved 99% compliance and 100% adoption for scheduled pickup program, improving customer experience (CX) score by 5%. – Built and Scaled an MVP for a reverse logistics service to 200 pin codes, leading to faster SLA, improved conversion rates and reduction in product returns. – Engineered a low-cost, scalable last-mile delivery network leveraging local Kirana stores which handled 75% of total shipment volume and demonstrated a 5x scalability during peak periods.

– Led product strategy for Walmart's proprietary Global Logistics Solution (GLS), a mission-critical system processing transactions for 11,000+ stores, 1,000+ distribution centers, and 245 million daily customers worldwide. – Translated complex business vision into executable product roadmaps for key supply chain initiatives, including a global 2-day delivery program, OmniChannel integration, and enterprise inventory management. – Drove the product development lifecycle for core supply chain platforms including Retail Point-of-sale (POS), Order Management (OMS), Warehouse Management (WMS) and Transport Management (TMS). – Implemented Walmart's First travel part optimization system (TPM)- Optimus for walmart trucking business and integrated with 1100 plus store deliveries.

– Led end-to-end implementation and integration of JDA TMS for P&G's EMEA & APAC regions, serving as the sole Functional Architect and Project Lead for a $25k project. Architected network designs and optimized strategies for freight order management, capacity planning, and execution, fully integrating the solution with SAP and mobile platforms. – Secured and managed a multi-million dollar OMS-WMS implementation for Neovia Logistics (US-LATAM) by leading pre-sales, crafting the winning proposal, and acting as Project Manager. Directed the integration of JDA TMS with custom Order Management systems and developed a cloud-based mobile app for a fleet of Caterpillar truck drivers. – Drove significant operational savings for clients through data-driven supply chain optimization. For Crate & Barrel, performed deep SKU velocity and order profiling analysis that informed a new warehouse slotting strategy, reducing fulfillment time and labor costs. For Neovia, implemented a transport bid collector and freight audit system to streamline procurement and payment. – Owned the full project lifecycle from pre-sales to UAT, authoring client tenders, designing functional workflows, developing key reports and KPIs, and guiding technical teams on customizations in MOCA, leading to successful, on-budget deployments for Fortune 500 clients.

– Led end-to-end implementation and consulting for Warehouse Management System (WMS) projects across global clients (DHL, Home Depot, Samsung), managing teams of 3-10. Served as the primary client point of contact, responsible for the full project lifecycle from requirements gathering and user flow design to post-implementation support and issue resolution. – Architected and developed integration solutions for the Extended Enterprise Management (EEM/TPM) platform, enabling suppliers, carriers, and customers for clients across EMEA and APAC. Designed complex SQL interfaces, developed reports and dashboards, and mentored teams on XML/XSLT transformations to ensure seamless integration with WMS and Order Management systems. – Drove client value by translating business requirements into technical deliverables, managing project budgets, and conducting QA activities. Key achievements include designing mobile application prototypes to capture consumer insights and developing the configuration framework for rapid client enablement and deployment.