Salah EL FILALI ADIB

For accounting and professional services firm specialized in audit, statutory accounting, tax advisory, payroll management, and business consulting. Partnering on multiple streams on their cloud and Al transformation. – Lead requirements discovery and vendor selection, guiding stakeholders from needs definition through contract signature. – Run a data migration & quality workstream in parallel: audit legacy sources, define mapping and data model, deduplicate/standardize master data, remediate inconsistencies, and establish data ownership & quality KPIs (completeness, accuracy, freshness). – Deployed SaaS: CRM, subscription invoicing, auto document reading, assisted bank rec, pre-accounting & automated tax, WhatsApp Al, dashboards. – Rolled out SaaS for client collaboration: automated document handover + sales/purchase capture, assisted bank rec, pre-filing, WhatsApp Al, secure shared Drive. – Supervised migration to M365 and drive adoption of Al-assisted tools across teams, replacing legacy paper workflows and on-premises servers.

Led SAP Premium Engagements across 19 countries in Francophone Africa, overseeing multi-million-euro operations with full P&L responsibility (engagements managements, revenue, sales, margins, commercial proposals, staffing of internal and external resources...) Coordinated cross-functional SAP teams engaged on same engagement or service to deliver tailored solutions aligned with customer objectives and business goals leveraging the SAP Activate methodology as a framework and ensured customer success on MaxAttention services delivery and resolution of escalations for key clients such as: INWI (Telco): Continuous support of their S4HANA implementation project led by Inetum as implementation partner and Synvance France as advisor. – Review of technical architecture and infrastructure – Design Evaluation, review of all blueprint documents cross modules – Evaluation of data migration strategy – Application Lifecycle Management - Run SAP Like a Factory Roadmap – Setup of SAP solution manager 7.2 as a backbone of future COE – Technical Integration Check and Interface Management – Application security audit (Roles and Authorizations) – Going Live Support – Support on tickets escalation to product development teams. – Representing SAP in Steering commitees – Environment: Greenfield implementation of S4HANA Private Cloud, PO, EWM, MDG, SAP Solution Manager, Redhat, Hana and MaxDB. OCP (Phosphate worldwide leader Mining): Continuous support of the biggest S4HANA implementation project in Morocco led by IBM and TEAL in order to replace Oracle. – Continuous liaison with customer PM and PMO supported by 3 SAP Engagements managers – Advanced S4HANA sizing, Solution Manager and IBP sizing – Review of technical architecture and infrastructure – Application Lifecycle Management roadmap (Charm, Business Process & Interfaces monitoring) – SAP Customer Center of Expertise roadmap (Strategy, Architecture, Organization and Governance, Process & Tools, People and Skills) – Design evaluation for all SAP components – Support on Data migration architecture – Support on Integration strategy – Health checks on Prepoductions and productions systems (basis, Hana, PO, integration, DB and OS parameters) and technical performance optimizations – Advisory on security topics and planning – Support on transition from project to operations teams – Full program management review – Provided expertise on demand on technical and functional topics via SAP pool of expertise worldwide. – Environment: Greenfield implementation of S4HANA Private Cloud, EWM, BTP, MII, GRC, Solution Manager, HANA and MaxDB. SONATRACH (Oil&Gas): Continuous support of the biggest S4HANA implementation project in Algeria led by Richfit and SAP Professional services. – Continuous liaison with customer PM and PMO supported by 2 SAP Engagements managers – Application Lifecycle Management roadmap (Charm, Test Management, CBTA, Configuration validation) – Review of technical architecture and infrastructure – SAP Customer Center of Expertise roadmap (Strategy, Architecture, Organization and Governance, Process & Tools, People and Skills) – Operations planning workshop to go through End to en IT processes: – Incident and Problem Management / Root Cause Analysis / Project and Solution Documentation / Change Control Management / Release Management / Custom Code Management / Test Management / System Administration and Monitoring/ Business Process and Interface Monitoring / Job Management / Data Consistency Management / Data Volume Management / Remote Supportability / Security / Customer COE Quality Management – Gap validation – Technical Integration Check – S/4 HANA upgrade: support on the upgrade strategy (tools & methodology) – Handling of support global escalations – Environment: Greenfield implementation of S4HANA OnPremise, GRC, Solution Manager, SuccessFactors, HANA and MaxDB. Provided critical support during the COVID-19 period for high-profile global projects, including Schneider Electric (Industrial manufacturing, France), Kering (Retail, France), Glasgow City Council (Public sector, UK), Burberry (Retail, UK), and Ooredoo (Telco, Qatar).

Three-year tenure as SAP's Cloud ERP specialist across two distinct geographies — France & Middle East (2014-2015) then Africa (2016) — covering Large Enterprise, Mid-Market and Public Sector. Operated as both individual quota carrier and overlay specialist, working alongside with dedicated presales to build and close a high-value cloud transformation pipeline. Engaged C-level stakeholders across Energy, Manufacturing, FMCG, Financial Services, Telecom and Government sectors on the business case for moving SAP workloads to the cloud. – New business development (France & Middle East): closed 16 enterprise deals with major CAC40 accounts - ENGIE, Danone, Vinci Construction, Sagem, Amadeus, Econocom, Sanofi, Rexel, Total, Saudi Arabian Monetary Agency - managing full sales cycles from prospecting through contract signature. – Market launch (Africa): deployed across 6 African markets (Morocco, Nigeria, Kenya, Angola, South Africa, Egypt) to drive SAP HEC adoption from the ground up - enabled ~100 local sales professionals and generated 50+ qualified pipeline opportunities. – Complex deal structuring: led multi-year cloud ERP contract negotiations, coordinating presales, legal, finance and delivery teams through to close. – Thought leadership: represented SAP as a speaker at major industry events in France, the Middle East and Africa (300+ participants). – Key wins: Citadel & Wadi Digla (Egypt), Dangote Group (Nigeria), SAMA (KSA), ENGIE, Danone, Total, Sanofi, Rexel, Sagem, Amadeus, Econocom, Vinci Construction (France) – Promoted in Oct. 2016 to lead AMS sales across EMEA South (Southern Europe, Middle East, Africa).

Directed premium support engagements for key accounts across the MENA region, ensuring strategic alignment, customer satisfaction, and successful delivery of SAP services. – Delivered premium programs to 6 high-profile clients (ARASCO (KSA), ADGAS (UAE), BATELCO (Bahrain), BOROUGE (UAE), Electricity and Water Authority (Bahrain), and RAK Government (UAE)), fostering long-term relationships and successful service delivery. – Oversaw contracts exceeding €2M, ensuring efficient resource allocation and cost management. – Acted as a single point of contact and trusted advisor for customers on SAP technical architectures, managing escalations and resolving critical issues. – Specified the scope and key focus areas for engagements, setting clear goals and KPIs with customers. – Planned and organized 10+ onsite SAP service delivery to safeguard critical implementation projects. – Coordinated with internal SAP teams (account management, presales, consulting, development) to deliver seamless support and maintain customer satisfaction. – Delivered monthly progress reports and executive scorecards for stakeholder reviews. – Led Application Lifecycle Management (ALM) initiatives and SAP Solution Manager topics in collaboration with the SAP Users Group Middle East & North Africa (SUGMΕΝΑ). – Represented SAP as a speaker at regional events and webinars, including SAP Forums, SUGMΕΝΑ conferences, Enterprise Support Days, and other partner-focused sessions reaching 600+ participants.

Delivered technical expertise and leadership as a NetWeaver Solution Architect, supporting clients across diverse industries in France and North Africa. Demonstrated strong leadership, communication, and problem-solving skills while driving project success and fostering team collaboration. – Designed SAP system architectures (on-premises, cloud hosted, hybrid) – Produced architecture documentation: HLD, LLD, system diagrams. – Defined SAP technical standards, naming conventions, and best practices. – Performed SAP on HANA, Oracle, MS SQL, MaxDB... sizings using SAP Quick Sizer and PAM guidelines. – Optimized performance across application, database, OS and network layers. – Designed and validated HA/DR architectures (HANA System Replication, clusters). – Built technical roadmaps for SAP transformation projects (HANA migrations, cloud adoption). – Defined and governed the evolution of the SAP landscape. – Contributed to architecture boards and design authority decisions. – Led and designed architectures for brownfield and greenfield implementations. – Implemented SAP security best practices. – Supported technical audits and ensured compliance with standards. – Provided technical leadership and mentoring to Basis/BC teams. – Coordinated with infrastructure teams (network, OS, storage, cloud). – Validated technical solutions. – Installed and configured SAP environments (HANA and non-HANA, NetWeaver ABAP/Java, SolMan) in HA/DR. – Set up SAP landscapes across DEV → QAS → PPRD →PRD. – Applied SAP Notes, Support Packages, Enhancement Packages and kernel upgrades. – Performed database patching (HANA, Oracle, SQL Server). – Configured RFC, ICF, OData, Web Services, SAP Gateway. – Supported security teams with user/role administration and audit requirements. – Provided Level 2/3 support for SAP Basis technical issues. – Participated in upgrade, migration, system copy and refresh projects. – Created technical documentation (procedures, architecture, operations manuals).