Salah Ramadan

– Led the end-to-end implementation of Salesforce (Hybrid PaaS/SaaS), transforming CRM capabilities across sales, account management, accounting, and digital marketing. Managed data migration and acted as database architect for seamless system integration. – Drove multiple IT and digital transformation initiatives, including KPI dashboards, data governance frameworks, automated KYC workflows, eSignature solutions, and financial reporting tools. Delivered projects through UAT, feasibility studies, and structured planning (budget, timelines, SWOT). – Acted as Business Analyst and Solution Architect, translating business needs into scalable solutions. Streamlined processes and implemented performance dashboards to support data-driven decision-making. – Developed financial and sensitivity analysis models to assess market opportunities, optimize product launches, and enhance investment profitability. – Designed and deployed Al-driven solutions to improve client servicing, automate marketing processes, and support digital sales growth. – Supervised a KYC and Due Diligence team (3 members), conducting advanced client risk assessments (KYC Level II, PEP screening) in line with CSSF requirements. Contributed to AML/CFT procedures and client risk scoring frameworks, and co-developed a KYC application. – Led PSDC recertification (ILNAS 106:2024) and contributed to ISO 27001:2022 recertification, reinforcing data security and operational excellence. – Served as Data Quality Officer, implementing data governance frameworks, designing databases, and establishing quality control processes to ensure compliance and efficiency.

– Infrastructure & Energy (Kenya): Led feasibility studies for a €50M+, 12MW Waste-to-Energy plant in Nairobi (120,000 tons/year), designed to address urban waste challenges while supplying electricity to 27,000+ households. – Achieved ~30% cost savings through strategic vendor negotiations and introduced innovative waste-to-bio-compost processes to maximize environmental and economic value. – Cement Industry Development (Kenya): Assessed limestone reserves to support the development of a 2M ton/year cement plant in Turkana County. Validated resource quality and developed investment materials, contributing to the attraction of key stakeholders and investors. – Fintech Strategy & Fundraising (Qatar): Designed the business model and supported fundraising for Pay Less Buy Plus, a digital wallet and customer engagement platform. Enabled enhanced customer experience, expense tracking, and advanced merchant analytics (customer behavior, retention, inventory, profitability). – Port & Infrastructure Consulting (Nigeria): Advised dredging and construction firms on market entry strategies for the Ibom Deep Seaport project. Delivered strategic insights to support competitive positioning and operational planning in a complex infrastructure landscape. – Economic & Market Intelligence (Africa): Conducted in-depth market research and trend analysis on Waste-to-Energy technologies across African markets. Produced strategic forecasts to inform investment decisions and technology adoption.

– Business Development & Management – Defining and implementing commercial strategies – Product and market development – Budget planning, control, and performance monitoring – Oversight of business unit performance based on defined KPIs – Application of internal policies, practices, and procedures – Consulting, R&D, and Technical Expertise – Providing expert advice on NDT (non-destructive testing) solutions – Research and development of advanced inspection techniques and tools – Authoring technical specifications, tenders, and inspection procedures – Managing RFQs, client inquiries, and solution design – Sales of NDT Equipment – Specializing in sales of eddy current instruments and probes – Equipment portfolio includes: – SLOFEC scanners (FS400, FS300) – Wallclimber, LS150, PLM, PLS – Other customized inspection tools – Project & Team Management – Leading inspection teams: setting targets, defining roles, and coordinating activities – Managing multidisciplinary project teams (engineering, QHSE, procurement, production) – Acting as the technical liaison between clients, internal teams, and the German HQ – Coordinating customer and vendor interactions – Managing projects across sectors including power plants, tank storage, and pipelines – Ensuring on-time project delivery and reporting progress – Operations & Performance – Integration of cross-functional team activities: pricing, cost control, loss prevention, customer service – Monitoring and aligning team responsibilities with business objectives – Preparing and evaluating client-specific proposals and solutions

– Nondestructive Testing (NDT) Expertise and Project Management – Proficient in various NDT methods including Acoustic Emission (AE), Ultrasonic Testing (UT), Eddy Current (EC), and Guided Wave Testing (GWT). – Business development in the NDT sector with a focus on the renewable energy market. – Development of seed marketing strategies and business plans; drafting of calls for tenders. – Leadership of NDT-related R&D projects, including the definition of research programs and coordination between industrial partners and research institutions, with a focus on material durability. – Responsible for budget planning and management; organization and facilitation of progress review meetings. – Technical Leadership and Innovation in Hydrogen Storage Applications – Oversight and execution of NDT testing and feasibility studies on high-pressure composite cylinders designed for hydrogen storage at 700 bar. – Evaluation of the sensitivity and performance of smart sensors (PZT, MFC, PVDF) for Structural Health Monitoring (SHM) of composite materials. – Development of procedures and specifications for in-line NDT processes, including preparation of quotations, technical proposals, feasibility studies, and final deliverables. – Conducting acoustic emission testing on pressure vessels, composite cylinders, and pipelines for corrosion monitoring and leak detection. – Pipeline screening using Guided Wave Testing (GWT) with the MsS system. – Additional Responsibilities and Contributions – Conducting technological and literature surveys to stay current with advancements in the field. – Supervising graduate-level engineering projects. – Key Achievement – Developed a decision-making tool for acoustic data analysis, enabling accurate assessment of the structural health of high-pressure hydrogen composite tanks (patent WO2013014200).