Salsabil M.

Business Data Analyst delivering decision-support analytics, KPI monitoring, and reporting automation for large international organizations. Specialized in transforming operational and business data into performance insights that help managers improve efficiency, visibility, and decision-making. Client: Air France – Operational Performance & Reporting Reliability: – Designed Power BI dashboards to monitor operational KPIs, compliance rates, and team performance. – Automated reporting workflows, improving visibility and reducing manual follow-ups. – Standardized data collection and built monitoring tools to ensure data completeness. – Ensured reporting continuity after cloud migration by validating data consistency. – Developed dashboards to track data accuracy and secure reliable KPIs. Client: Total Energies – Data Monitoring & Reporting Stability: – Monitored data flows and analytical models feeding business dashboards. – Detected anomalies affecting reporting quality and supported resolution with engineers. – Contributed to maintaining stable, reliable data for operational performance monitoring. Client: Equans – Cost & Resource Performance Monitoring: – Built dashboards to track resource consumption, cost indicators, and usage KPIs. – Translated business needs into measurable performance metrics. – Structured and validated data for decision-support reporting. Client: Sodexo – Project & Portfolio Performance Analytics: – Developed dashboards to monitor project progress, workload, and budgets. – Delivered performance indicators supporting prioritization and resource allocation. – Ensured data quality before reporting release.

– Designed and implemented test scenarios across multiple stages of data ingestion into the Global Data Platform (GDP). – Organized and managed test cases and defect tracking using Azure Test Plans. – Validated data flows from source systems to the GDP to ensure successful and reliable data ingestion. – Led knowledge-sharing sessions with cross-functional teams to present Azure Test Plans and promote best testing practices. – Executed data validation tests through Azure dashboards. – Developed dashboards in Azure DevOps to monitor test progress and defect resolution. – Created a knowledge base documenting recurring IICS issues and their solutions to improve troubleshooting efficiency. – Built queries in Azure Test Plans to facilitate access to test tracking and defect information.

– Designed and implemented a data anonymization solution to protect sensitive customer information within the decision-support system, enhancing data security and compliance. – Developed a data warehouse centralizing customer data to support reporting and analytical needs. – Collaborated with the CRM team to understand customer data processes and business workflows related to customer management and project activities.

– Analyzed and transformed customer data to build Power BI dashboards tracking customer behavior, subscription trends, and service preferences. – Identified the most selected partner locations to help understand customer needs and support data-driven business decisions. – Contributed to project coordination and progress monitoring alongside business stakeholders. – Participated in the development of a reservation management application in Java, supporting service optimization and user experience.

– Contributed to the development of an insurance management application by supporting functional and technical tasks. – Assisted in gathering and understanding client needs, gaining exposure to customer requirements analysis and service processes.