Sam khou
Senior Protocol Officer | Event & Public Relations
Salaire / Taux journalier
Lisbonne, Portugal
Freelance
Expertises
Langues
À propos
Introduction
Experienced Protocol Officer with 10+ years in diplomatic relations and international affairs. Expert in high-level event management, stakeholder coordination, and cross-cultural communication across embassies and international organizations. Specialized in protocol services, team leadership, and managing complex diplomatic operations under pressure.
Expérience de travail
Protocol Officer
International Dialogue Centre (KAICIID)
mai 2023 - mai 2025
2 ans 1 mois
Lisbonne, Portugal
Protocol
Royal Embassy Of Saudi Arabia
août 2015 - mai 2023
7 ans 10 mois
Lisbonne, Portugal
Specialty Organize events Protocol service Public relation • Following the schedule of the head of mission • Reporting to the Head of Mission (or the person that represents him) • Accompany the head of mission and diplomats for translation • Dealing with ministries, airport, municipalities and all official entities in order to facilitate and organize the embassy work. • Receiving official guests and following the stay in Portugal (official program ,hotels , restaurants,.....) • Plan and organize official events of the Embassy • Looking for new contacts and negotiate price • Preparing the arrival of new diplomats: communicating with ministry, preparing the documents and validate it with the official entities • Working in height stress conditions Management Communication skills Work under stress
chargée de mission
spb portugal
janv. 2014 - oct. 2014
10 mois
Lisbonne, Portugal
spb
juin 2008 - oct. 2014
6 ans 5 mois
Tunis, Tunisie
Responsable departement isc
avr. 2010 - oct. 2014
4 ans 7 mois
Tunis, Tunisie
Department Manager Lead and manage a team of supervisors Managing an average of 180 person and a team of 8 to 9 supervisors Participate in the recruitment, training supervisors and validate their skills Set individual goals and collective performance to supervisors Follow improving team performance Inform supervisors on the results of the department, the teams ,the life of the business(reporting) Create procedures and records by customer Optimize production: ensuring the running of an operation, respect validated guide lines and establish action plans if necessary Verify, analyze and consolidate statistics Follow the approach of corporate quality production, improve the performance and participates in projects of the company Discuss and prepare budget of the department
Porgram manager
juin 2008 - mai 2010
2 ans
Tunisie
Manage a team of supervisors Participate in recruitment Centralize administrative data Seek to improve the efficiency and quality of customer relationships Communicate quantitative and qualitative results of team’s top Analyze management indicators up and intervene
Formation
ISEG - Lisbon School of Economics & Management
Master of Business Administration - MBA
2019 - Présent
7 ans 2 mois
University of Houston
Master's degree
2004 - 2005
2 ans
Campus tunis
1999 - 2003
3 ans 11 mois