Samar Zerrouk

At the intersection of high jewelry and cutting-edge technology, my work at Van Cleef & Arpels focuses on building digital tools that redefine how sales teams interact with clients and inventory. Collaborating with cross-functional teams and Richemont’s tech ecosystem, I drive products that merge operational excellence with elevated client experiences. Core Contributions: ▸ Sales Enablement: Architected a global Sales Associate App delivering real-time access to 10,000+ SKUs and near-instant stock visibility (1-minute latency via Solace API), replacing a 5-hour batch system. ▸ Client Experience: Designed a no-code CMS platform for client-facing forms, integrated with Richemont’s OpenEvent API to monthly Salesforce CRM updates. ▸ Agile Leadership: Orchestrate end-to-end delivery for 2 flagship products—from stakeholder workshops to QA sign-off—using Scrum for teams of 9+ developers and testers. ▸ Performance Optimization: Partnered with Richemont to implement event-driven architecture (Solace PubSub+), reducing stock-related escalations and enabling data-driven decision-making.

As the driving force behind our core platform migration to KAPIA, I orchestrated the digital transformation of life insurance processes (underwriting, policy management) through API-first architecture. My dual role blended technical leadership in integration design with strategic oversight of cross-functional teams. Key Focus Areas: ▸ API Ecosystem Strategy: Designed & governed 15+ mission-critical APIs (REST/OAuth2) that reduced partner integration time ▸ Platform Modernization: Led legacy system migration ▸ InsurTech Innovation: Implemented Swagger documentation & automated testing ▸ Regulatory Alignment: Ensured GDPR/Solvency II compliance for all integrations

Consultant specializing in API management and data governance. I collaborated with business and technical teams to design and implement robust and secure API solutions, as well as a data management tool. My goal was to facilitate API adoption and improve overall IS governance.

Software Engineer with experience in developing microservices and integrating APIs. I actively participated in the requirements gathering phase, technical documentation, and deployment on AWS, ensuring the performance and stability of solutions.