Samir Tastift

– MOA/MOE Coordination: Supported program leadership in coordinating multi-application initiatives spanning business, technical, and IT teams. Managed stakeholder alignment across French and English-speaking teams in both business units (m´etiers) and IT infrastructure functions.– Incident Management & Operational Support: Real-time incident and anomaly tracking via Jira/Loop with deep root-cause analysis. Provided L2/L3 technical support for complex backend and infrastructure anomalies with structured escalation procedures. Documented incidents and trained L1 support on recurring patterns.– Process Automation & Workflow Optimization: Redesigned billing process through migration from Excel to IBM Cognos with MOA/DSI/Finance coordination, reducing data entry errors by 50%. Designed and implemented automated testing solution (Robot Framework + GitLab CI/CD) with secure access controls, saving 5 minutes per test case.– Project Tracking, Planning & Dependencies: Monitored project progress, resource allocation, and risk indicators in real-time. Tracked technical deliverables, identified dependencies, and managed change requests across multiple parallel workstreams.– Data Elements in IT Governance: Created 25+ dashboards (Power BI, IBM Cognos, JasperSoft) for project health tracking and operational KPI monitoring. Indexed and governed 20+ data flows on DataGalaxy platform as part of broader IT governance framework.– Reporting & Communication: Prepared project status reports and governance documentation for steering committees. Facilitated 7+ workshops with functional teams to formalize requirements and align deliverables.– Technologies: Jira, Power BI, IBM Cognos, JasperSoft, DataGalaxy, Python, RPA (Robot Framework), GitLab CI/CD, Docker, Keycloak, HashiCorp Vaul

• Designed and implemented the LLRP protocol for low-level equipment communication. • Integrated the OSC protocol for real-time control and message exchange. • Developed a dedicated LUA script for packet visualization and analysis in Wireshark.

CAO, Génie Civil, Architecture.