
Samuel Muller
IT Product Manager
Salaire / Taux journalier
Paris, France
Mobilité : Bordeaux, Nantes, ...
Freelance
Peut venir sur site
Expertises
Langues
Expérience de travail
Product Manager Data
AP-HPFreelance
mai 2026 - Présent
6 mois
Paris, France
Product Manager Application Mobile
Total EnergiesFreelance
janv. 2025 - avr. 2026
1 an 4 mois
Paris, France
Chez TotalEnergies, j’ai piloté le développement et la stratégie produit de l’application mobile Électricité & Gaz (4 M d’utilisateurs, 20 M de connexions mensuelles). En m’appuyant sur l’analyse comportementale via GA4, Firebase et ContentSquare, ainsi que sur les retours utilisateurs, j’ai identifié les principaux points de friction du parcours self-care et priorisé les évolutions à plus forte valeur. Ces optimisations ont renforcé l’adoption et la satisfaction client, positionnant l’application comme un canal central de la relation entre TotalEnergies et ses usagers. J’ai également contribué au déploiement d’un chatbot IA fondé sur un modèle RAG, destiné à enrichir l’assistance et automatiser la résolution des demandes courantes.
IT Product Manager | New mobile application launched
Wanteeed
févr. 2022 - févr. 2023
1 an 1 mois
Bordeaux, France
• Pilotage du lancement de l’application mobile Wanteeed (Android & iOS) et de l’optimisation des extensions navigateur (Chrome, Firefox, Safari) dans le domaine du cashback et des codes promo. • Responsable de la vision produit, du MVP et de la roadmap, avec définition des OKR, gestion du backlog et animation des rituels agiles. • Mise en place d’un suivi analytique complet via GA4, Firebase et Indicative, appuyé sur la data-driven discovery et les retours utilisateurs (A/B testing, entretiens, feedback store). • Supervision du maintien en conditions opérationnelles du site web et des extensions, actualisation continue des bases de données de codes promo et coordination d’une équipe pluridisciplinaire (product, tech, data, marketing). Résultats : +100 000 téléchargements organiques sur mobile, hausse de la performance et de la stabilité des extensions, et création d’un socle multi-canal durable pour l’acquisition et la rétention utilisateurs.
Sopra Steria Consulting
sept. 2017 - août 2021
4 ans
Nantes Area, France
Digital & Agile Consultant Manager
sept. 2017 - août 2021
4 ans
Nantes Area, France
As a consultant manager, I'm helping companies to connect, to learn, and to develop relationships with their users to transform the digital experience. - Using Co-Design, Ideation and Design Thinking to develop new products based on user centrics orientation. - Using new Spotify methodology to create Squad teams for delivering a weekly new release - Target : Delivering a monthly new product in production, testing with the end-users and looking the opportunity for develop new versions with new features. Missions - Airbus - Aircraft company
Formateur Sopra Steria Academy
sept. 2017 - août 2021
4 ans
Paris, France
As a trainer for the Sopra Steria Next Academy: ◆ Module 01 - Sopra Steria Next, our convictions (1 day) ◆ Module 02 - Digital basics (1 day) ◆ Module 03 - Consultant's posture (1 & 1/2 day) ◆ Module 04 - Problem Solving (1 day) ◆ Module 05 - Introduction to agility and product ownership (1 day) ◆ Module 06 - Introduction to the UX approach (1 day) Training to support consultants in carrying out their missions (around 350 consultants trained in face-to-face and distance learning (COVID))
Eurocontrol - Release Train Engineer and Product Management coaching
avr. 2019 - oct. 2019
7 mois
Bruxelles, Belgique
International Mission As a RTE for Eurocontrol, an international organisation working to achieve safe and seamless air traffic management across Europe, I was responsible and accountable for : ◆ Optimize the flow of value through the Agile Release Train (ART) ◆ Drive and communicate the quarterly Program Increments (PIs) cycle ◆ Facilitate PI planning events, summarize and publish PI objectives ◆ Define and track ART delivery & quality metrics with team and program team ◆ Facilitate ART synchronizations at Program Level with Product Manager, Solution Architect, Scrum Masters and stakeholders ◆ Coach Scrum Masters in Lean-Agile practices ◆ Coach teams in how to work effectively as a distributed, cross-functional Agile team ◆ Drive Scrum of Scrums, manage risks and dependencies, escalate and track impediments ◆ Encourage collaboration between teams, Product Managers/Product Owners and Solution Architects ◆ Work with Scrum Masters to facilitate Demos ◆ Perform Agile Maturity assessments and inform backlog of improvement items ◆ Help facilitate Scrum Master CoP events to share lessons learned and expertise ◆ Coordinate with other ARTs and teams within the organization ◆ Contribute towards overall agile maturity of the program and organization as a whole As a Product Manager Coach : ◆ Initiate the PO Sync ◆ Act as a coach for the Product Manager and the Product Owners for an Agile development team to prioritize, define, build and iterate on features ◆ Help to develop the spirit of understanding and representing the needs of the end-users as well as the stakeholders ◆ Guide to define, prioritize, and communicate product and project goals ◆ Anticipate bottlenecks, manage planned and unplanned work, make tradeoffs, balance business needs versus technical constraints ◆ Proactively communicate updates on deliverables and impact to stakeholders ◆ Act as an ambassador for your product area to the rest of the product team and organization
Eurocontrol - Audit and consultancy SAFe Methodology
févr. 2019 - avr. 2019
3 mois
Bruxelles, Belgique
International Mission ◆ Audit and recommendations on SAFe organisational maturity ◆ Co-construction of the 2019-2020-2021 Products roadmap ◆ Support of Scrum teams on the SAFe model ◆ State of play and transformation plan for key roles SAFe Program ◆ Proposal of a transformation roadmap to a fixed price model ◆ Draw up a matrix of prerequisites for the contractual transformation from a AT model to a Fixed Price model ◆ Optimisation of reporting in a bottom-up strategy (project level, program level, portfolio level)
RTE (EDF) - Coach Agile
sept. 2018 - févr. 2019
6 mois
Paris, France
Village by ÇA - Incubator - Start-up coaching
févr. 2018 - févr. 2019
1 an 1 mois
Nantes, France
Airbus - Product Owner et Coach Agile
sept. 2017 - juin 2018
10 mois
44600 Saint-Nazaire, France
Lighthouse
Atos
juin 2016 - sept. 2017
1 an 4 mois
Nantes, France
Technical and Innovation Director (West Department)
juin 2016 - sept. 2017
1 an 4 mois
Nantes, France
Technical and Innovation Director (Nantes-Angers-Niort) Responsabilities : - Optimizing the project margin - Optimizing the margin of all prestation (more than 400 prestations) - Following missions and improving customer relations - Managing the Nantes digital factory Missions : - Digital Factory Atos - IT services company - La Poste - Postal service company - MAIF - Insurance company
Coach Agile
juin 2016 - sept. 2017
1 an 4 mois
Nantes Area, France
Provided Agile transformational change into IT departments and IT teams to increase them efficiency. Specialising in both cultural and behavioural transformation, coaching Agile principles and values at both team and executive levels Responsabilities : - Transformation of business direction and IT department in Agile methodologies - Coaching teams and training Scrum Masters - Coaching of Product Owners and designing solution using MVP methodology Missions : - La Poste - Postal service company - MAIF - Insurance company - AS24 - Petroleum company
IT Project Manager & Agile Coach
CGI
mars 2014 - juin 2016
2 ans 4 mois
79000 Niort, France
Missions - MAIF - Insurance company - MACIF - Insurance company - CNAM - National School - Humanis - Insurance
IT Project Manager
TOTAL
déc. 2012 - déc. 2013
1 an 1 mois
Paris La Defense
- Responsible for schedule, budget and quality (and the balance between these three elements) - Synchronization with the other teams working on the project (users, engineers, programmers, Purchasing departement,...) - Communication with other services (purchasing services, legal, security, safety, audit, communication and marketing) - Daily meetings with the company production experts to planned schedule - ~10 projects to follow simultaneously (serious game, rich and thin client, sharepoint, intranet, GIS, iPhone and iPad softwares)
Project Manager and support engineer (internship)
TF1
juin 2011 - nov. 2011
6 mois
Région de Paris , France
- Evolution and management information system - Using AGILE methods - Working directly with developers and users with weekly presentation
Cost controller and projet manager (intership)
SNCF
mai 2009 - sept. 2009
5 mois
Région de Paris , France
- Project management of IS (€ 90 million) - Training of project’s participants - Analysis and Data Processing - Creating a management chart (vba)
Formation
University of Paris I: Panthéon-Sorbonne
Master 2, Innovation and Management of Technologies
2010 - 2011
2 ans
Résultat : Head of the class
Activités et associations : Co-délégué et co-responsable de la gestion des projets internes de la formation
Modules, options, contenu des cours - Veille technologique - Stratégie d'entreprise - Management de l"innovation - Gestion des risques et de la qualité - E-Management - Gestion des ressources humaines et des connaissances - Évaluation de projet de développement durable - Financement et contrôle - Système d'information dans l'entreprise - Marketing de l'innovation - Propriété intellectuelle - Gestion de projet - Intelligence économique et Knowledge management
IEMN-IAE
Master 1, Management Double Competence
2008 - 2009
2 ans
La Rochelle Université
Licence 3, Physics and Chemistry
2005 - 2008
4 ans
Licences et certifications
SAFe 4.6 SPC (SAFe Program Consultant)
Délivré le : sept. 2019
SAFe® 4 Certified Agilist
Délivré le : avr. 2018
Portfolio

Déploiement d’un modèle d’IA pour détecter les offres d’emploi frauduleuses (+18 % de précision)

Lancement de l’application mobile Wanteeed (Cashback & Codes Promo) +100K téléchargements
