sanae basraoui

Project Context As part of the replacement of the ERP system used to manage production operations within the manufacturing workshops supporting the catering offering, contributed to the deployment of the SIMAX ERP solution within the IT Back Office Studies team. Involved throughout the project lifecycle, including solution design, testing, go-live preparation, production deployment, and post-go-live support, in a multi-stakeholder environment involving business teams, IT teams, and external partners. Key Achievements • ERP Functional Project Management: Contributed to the functional design of the SIMAX solution in close collaboration with business teams, ensuring alignment between target processes, operational requirements, and IT transformation objectives. • Testing Coordination & Business Validation: Organized and managed testing campaigns, including unit, end-to-end, and business acceptance testing. Monitored defects, coordinated corrective actions, and secured functional sign-off prior to production deployment. • Go-Live Preparation & Transition Strategy: Defined go-live scenarios, coordinated cutover activities, and contributed to the data migration strategy to ensure a smooth and secure transition to the new ERP system. • Cross-Functional IT Interface Coordination: Coordinated activities between business teams, technical teams, and external partners to ensure seamless integration of SIMAX into the existing information system and effective monitoring of application and data flows. • Project Governance: Organized and facilitated workshops, project committees, and regular follow-up meetings with business and IT stakeholders, ensuring effective coordination, decision-making, and action tracking. • Change Management & User Support: Prepared training materials, delivered user training sessions, and provided hands-on support to operational teams during the solution rollout and go-live phase. • Post-Go-Live Support & Stabilization: Monitored production incidents, coordinated corrective actions, and supported users to ensure stabilization of the new application environment. • Project Reporting & Knowledge Transfer: Tracked project actions and deliverables, maintained functional documentation, and prepared the handover to internal support and operational teams. Technical Environment SIMAX, Jira, Back Office tools, ERP environment, V-Model, Agile, Industrial Information Systems, Stambia, Networking, APIs, postman , SQL server, Divalto.

As a portfolio project manager at OVHCloud, I operate within the CIO Business Unit, dedicated to the transformation and operational maintenance of information systems. My role takes place in a context of technological modernization where infrastructure migration and process optimization are strategic priorities. Role and responsibilities: • Roadmap management: definition and administration of processes related to roadmaps and products, ensuring their alignment with the company’s strategic objectives. • Team coordination: supervision of multicultural teams across multiple locations, organization according to Agile frameworks. • Process automation: implementation of automation initiatives such as one-click documentation generation and automated quality controls for the project portfolio. • Organization and supervision of biannual financial audits, team support, and quality assurance. • Strategic planning: contribution to the implementation of a structured enterprise roadmap. • Agility and modern frameworks: deployment of strategies and processes for projects in 5D and Agile mode, integrating initiatives such as PI Planning and the SAFe framework. • Analysis and metrics: establishment, monitoring, and analysis of key performance indicators to ensure deliverable quality and compliance with deadlines. Creation of dashboards for KPI tracking (Jira, Superset, Big Picture). • Methodology: dissemination of best practices and promotion of a culture of continuous improvement within teams. • Project portfolio management: definition of processes and implementation of governance rules. • Tool migration: successful transition of project management tools from O2T to Jira, including documentation automation. • Financial management: budget monitoring and expense control (CAPEX/OPEX), facilitation of workshops and presentations with financial controllers. • Functional specifications: clear and precise drafting of functional requirements to ensure the quality of delivered solutions.

Management of the production team and the run operations for the second-hand platform, as well as the migration of the technical infrastructure to GCP. Support for scaling up in line with business growth. Role and responsibilities: • Technical and functional project management Definition of the technical and functional scope of projects Strategic planning and project team management Drafting of technical architecture documents Monitoring of developments and deliverables Coordination of development activities and supervision of deliverables from service providers Implementation and monitoring of qualification and production environments • Qualification and validation Application testing and performance benchmarking Preparation of migration plans and validation tests for production deployment Go/no-go decision-making for production releases • Operational support and monitoring Monitoring of production deployments in collaboration with administrators Supervision of production components and implementation of recovery probes for business continuity Drafting of operational procedures and exploitation documentation • Functional analysis and documentation Participation in business meetings to gather and analyze functional requirements Drafting of functional and operational documentation

As part of the modernization and technical upgrade of the loyalty system’s infrastructure, I led a strategic project aimed at enhancing system stability and performance. The main objective was to secure scalability during major commercial operations and end-of-year peak activities by upgrading the technical platform to handle the increasing load of large-scale marketing campaigns. Key achievements: • Gathered and analyzed business requirements, defined project scope, and established the functional and technical framework. • Developed project planning and coordinated cross-functional technical and business teams. • Drafted the technical architecture documentation and functional specifications. • Supervised development with the software vendor and prepared qualification and production environments. • Conducted application testing, performance benchmarking, and validation of data flows. • Redesigned the production infrastructure to a service-oriented architecture (SOA) model prior to deployment. • Oversaw production rollouts with system administrators, prepared migration plans, and led go/no-go decision processes. • Authored operational procedures and exploitation documentation. • Managed production deployment, monitored components, and implemented supervision probes and recovery systems. • Secured data flows through HTTPS and SFTP and integrated a load balancer to ensure high availability. This project successfully reinforced the reliability of the loyalty program’s infrastructure, improved system resilience, and supported the group’s long-term growth and digital transformation objectives.

Project: SNCF Management of an onshore MCO (Operational Maintenance) team based in Casablanca, Morocco. Responsible for ensuring the operational continuity of applications and coordinating between technical teams and the client. Key achievements and responsibilities: • Led the MCO team and supported the onboarding of new team members. • Monitored developments, defined priorities, and supervised deliverables. • Managed client relations, ensuring adherence to quality and delivery commitments. • Coordinated and validated application production releases. Project: ENEDIS Member of the development team working on applications related to electrical connection management. Key achievements and responsibilities: • Developed applications using Java JEE technologies. • Performed corrective and evolutionary maintenance for systems within the connection perimeter. • Ensured project quality through tools such as Sonar and Jenkins. • Contributed to the optimization and reliability of the development process.

Missions: • Designed the technical and functional architecture for regulatory projects. • Managed an offshore team of seven developers based in India, including task allocation, technical support, and priority management. • Conducted functional training sessions for the offshore team and facilitated coding workshops. • Developed applications using Java, JEE, Maven, and Spring Batch, with integration to mainframe and ESB systems. • Performed preliminary estimations and scoring for new project requests. • Oversaw production deployments and ensured application stability post-release. • Handled change requests, incident resolution, and continuous improvements. • Authored detailed functional specifications and technical documentation.

As part of my Computer Science and Management studies at Polytech Montpellier, I completed my fourth-year internship at Banque Populaire for a duration of two months. I was assigned to the Human Resources department and integrated into the IT division to evaluate supply flow operations and develop a web-based solution aimed at restructuring the company’s business processes. My first mission involved analyzing and identifying recurring issues within the Economat and Logistics departments of various responsibility centers, which led to the creation of a detailed project requirements document. Following this initial study, my second mission consisted of designing and developing a custom web solution connecting all stakeholders involved in the procurement process, enabling them to securely share and manage operational procedures. This internship allowed me to apply every stage of the software development lifecycle — from information gathering to system design and implementation. “Greenfield” projects are rarely entrusted to interns, yet after an in-depth interview with my recruiter, the Head of IT at Banque Populaire Fès-Taza, I was given full responsibility for this project, which perfectly aligned with my professional goals and provided me with valuable hands-on experience in intranet development.

This was a major and highly engaging project in which we were tasked with designing a collaborative Master Data Management (MDM) tool. The project was carried out in two phases. During the first phase, I acted as project manager, leading a team of four people in the modeling and design of the tool’s core functionality. In the second phase — the development stage — I served as assistant project manager within a larger team of seven, while continuing to oversee my original team. Our group was responsible for designing the user interfaces and integrating the code. This project provided a truly valuable experience, as it was based on a real business need and required full coordination among multiple teams. Working as a class-wide initiative, it taught me to manage inter-team communication and track overall project progress effectively. The main challenge was managing internal conflicts and keeping the team motivated, especially as members were overworked, handling up to ten projects simultaneously. My role was to maintain structure, encourage collaboration, and sustain team productivity. In the end, the mission was a success: our team delivered the expected results. I had to take decisive action regarding one disengaged teammate, offering two options — re-engage with the project or escalate the issue to our supervisor. Ultimately, I chose to work alongside him in a paired setup to help him regain motivation, which proved effective and allowed us to complete the project successfully.

As part of my Computer Science and Management studies, I completed a three-month internship at TEMASA, a company with over 40 years of experience specializing in the production and export of KUNERT brand socks and hosiery. The internship consisted of two main missions. The first involved conducting a full inventory of the company’s electronic and IT equipment to better understand the production environment and the layout of the facilities. The second mission was to design and develop a beta version of a corporate website to present the company’s activities. I began by gathering input from the project stakeholders to define the site’s architecture and functional expectations. Brainstorming sessions and several meetings with the IT manager helped clarify the website’s requirements. I then moved on to the design and development phase while simultaneously training on web programming languages. This internship was an extremely valuable experience, as it allowed me to explore a new area of computer science that I had not previously practiced. The most challenging aspect was filtering and identifying relevant information from the large amount of data provided by the TEMASA staff. I also greatly appreciated the autonomy and trust granted to me throughout the internship, which allowed me to take initiatives and organize my work independently.