Sandia Lahalle

- HR strategy: Contribute to the development and implementation of global HR strategy, by analyzing key indicators and proposing actions to improve organizational effectiveness. - Manager coaching: day-to-day management of their teams, providing strategic support on topics such as talent management, conflict resolution, skills development and succession planning. -International HR management: ensuring the adaptation of HR policies to local specificities, managing expatriations, and supporting managers of foreign subsidiaries in international talent management. - Labor relations: coordinating works councils - Recruitment & Integration: defining needs, managing the end-to-end recruitment process. - Performance Management: organize and lead annual performance review campaigns to ensure assessments are aligned with the company's strategic objectives. - Skills Development: identify training needs, implement appropriate development plans and measure the impact of training actions on individual and collective performance. - Employee Relations: supporting and managing employees' day-to-day HR requests, while liaising with external payroll and HR administration service providers. - Positive Work Environment: Creating actions to maintain a equal and inclusive work environment

Maintain and develop effective internal procedures, handle employee-related issues, support recruiting and retention efforts, and keep performance at peak levels. - Supporting departments in the development and delivery of strategic HR plans to fit with the overall business direction - Planning, monitoring, and appraising HR activities by scheduling management conferences with employees, hearing and resolving employee grievances, training managers to coach and discipline employees, and counseling employees and supervisors - Championing the onboarding process, ensuring the process is up to date and of high quality, providing clarity and connection for all employees and their role in relation to the overall vision - Maintaining management guidelines by preparing, updating, and recommending human resource policies and procedures - Determining current staffing needs and producing forecasts, developing talent acquisition strategies and hiring plans, leading employment branding initiatives - Designing, planning and executing selection processes (conduct interviews and screening calls, administer psychological tests etc.), using sourcing methods for hard-to-fill roles - Handling confidential matters with discretion

Working closely with every department, assisting line managers and answering employee queries about HR related issues. Recruitment : preparing job description, posting job adverts, managing the hiring process (screening, interviewing, placing new coworkers) and implementing effective onboarding plans Training : analyzing training needs in conjonction with the managers, organizing, managing and planning traning programs Administration : organizing and maintaining personnel records, preparing HR documents, assisting payroll department by providing relevant employee information

Conducting training sessions Administering on-the-job training programs Evaluating the effectiveness of training programs Maintaining records of employee participation in all training and development programs

I was responsible of hiring all the trainees and interns of the company (around 20 people) Developing and updating job descriptions and job specifications, Sourcing and recruiting candidates by using databases, social media etc Conducting interviews using selection methods to filter candidates within schedule Implementing effective onboarding plans Providing analytical and well documented recruiting reports to the rest of the team Collecting data on cost per hire and time-to-hire

- Formation d'une équipe de 3 hôtes d'accueil Prestige - Standard, prise de rendez-vous internationaux - Réservations de salons, taxis, billets d'avions

- Accueil du client international, prise de rendez-vous téléphoniques/physiques - Délivrance des moyens de paiement, opérations monétaires en France et à l'étranger

Accueil des clients, prise de rendez-vous auprès des conseillers bancaires Commande, délivrance de chéquiers, cartes de crédit, documents bancaires (effectuer des virements, attestations...) Conseiller les clients, les informer des nouveaux services de la banque, première approche commerciale

Accueil et assistance téléphonique. Réalisation de voyages (conception, fiches de voyage) Gestion des activités et loisirs proposés auprès des organismes et des salariés (commande et ventes de billets, commande places de spectacles) Remises de chèques