Sandrine Broa
Senior IT Manager | SAP RUN & Managed Services | SAP Operations, AMS, MCO, Cloud, Infogérance | PMP Certified
Salaire / Taux journalier
Paris, France
Freelance, ouvert au CDI
Expertises
À propos
Introduction
Senior IT Manager with 20+ years of experience in SAP technical operations, RUN management and managed services across international environments. Experience in managing large-scale SAP programs and multi-disciplinary teams, combining technical expertise, delivery focus and strategic leadership. Services: • IT & SAP Transformation Management • Service Delivery / Outsourcing Governance • Project & Program Management (PMI / PMP) • IT Operations Optimization Currently available for new oportunities in IT Transformation, SAP Programs, or IT Governance.
Expérience de travail
Operations Manager - SAP Competency Center
SUEZ
sept. 2021 - mars 2025
3 ans 7 mois
Paris, France
End of mission: February 2025. Led SAP operations and outsourcing governance for SUEZ Group across multiple SAP environments (S/4HANA, BW, ECC, GRC). Supervised managed services and AMS providers, ensuring SLA compliance and cost optimization. Managed a 7-member team covering SAP architecture, security, and daily operations. Delivered key projects including S/4HANA upgrade, GDPR compliance, ServiceNow enhancements, and move-to-RISE assessments.
SAP Service Delivery Manager
Safran
janv. 2020 - août 2021
1 an 8 mois
Paris, France
Managed SAP service delivery for 8 subsidiaries, covering 500+ systems across ECC, BW, CRM, and HANA environments. Led change, problem, and incident management while driving service quality and operational efficiency. Strengthened collaboration between technical teams and business stakeholders.
Euler Hermes
avr. 2015 - mars 2019
4 ans
Paris Area, France
IT Transition Project Manager / Finance & HR Application Domain Officer
avr. 2018 - mars 2019
1 an
Paris Area, France
Delivered the transition of Finance and HR IT services from Europe to India. Managed SAP and Finance applications and led a 6-person engineering team. Improved coordination and alignment between IT and Business functions.
Identity & Access Management, Middleware & Database Manager
sept. 2017 - mars 2018
7 mois
Paris Area, France
Led a 16-member international team (Paris, Hamburg, London) within a DevOps organization. Improved resource planning, team efficiency, and service delivery performance. Ensured operational stability and implemented process improvements.
Database and SAP Basis Team Lead
avr. 2015 - août 2017
2 ans 5 mois
Paris Area, France
Managed a 12-member international team across Europe and the U.S. Reduced SQL Server databases by 30% through virtualization (~400 instances). Delivered HR data encryption on SAP systems and improved incident management.
IT Project Manager
AXA Group Operations
avr. 2010 - mai 2015
5 ans 2 mois
Paris Area, France
Delivered 20+ SAP and IT transformation projects across Europe and Asia. Reduced system complexity and costs through consolidation and virtualization. Coordinated international teams and led SAP BW migration to HANA.
IT Project Manager / Team Leader
Governo Angola
oct. 2008 - mai 2010
1 an 8 mois
Cabinda, Angola
Directed IT infrastructure deployment for a new healthcare facility. Managed a 25-member team and implemented biometric software solutions.
SAP Basis Administrator @ Consultant Roles
EDS (HP) , Capgemini, IBM
sept. 2000 - oct. 2008
8 ans 2 mois
Held SAP Basis and Security roles across major integrators. Supported SAP HR, ECC, and Business One environments. Developed strong technical and operational expertise in SAP technologies.
Formation
Project Management Institute PMI
PMI PMP Certification
2017 - 2017
1 an
GFi
ITIL Foundation V3 Certification
2011 - 2011
1 an
Universidade Lusíada de Lisboa
Master's degree, Informatic Applied Mathematics
1995 - 2000
6 ans