Sanjae Durrant
Customer Service Consultant
1 recommendation
Salary / Daily rate
1 person recommend
Stevenage, UK
Freelance, open to permanent contract
Can come onsite
Skills
Languages
About me
Intro
Customer service consultant with 10+ years of expertise across insurance, telecommunications, and HR industries. Proven success in underwriting, talent sourcing, and managing client relationships with strong CRM proficiency. Ready to deliver exceptional customer experiences and administrative support for your business needs.
Work experience
Customer Service Advisor
The Ardonagh Group
Dec 2023 - Present
2 years 11 months
Hertordshire, United Kingdom
Skills: Underwriting · Customer Service Representatives · Cancellations · English · Customer Relationship Management (CRM)
Sourcing Specialist/Recruiter
Concentrix Jamaica
Jul 2021 - Oct 2023
2 years 4 months
Jamaica, VT, USA
Skills: Microsoft Word · Written Communication · Communication · Interpersonal Skills · Customer Service · Interviewing · Sourcing · Telephone Interviewing · Recruiting · English
Benefits Administrator
Conduent
Aug 2018 - Jul 2021
3 years
Jamaica, VT, USA
Skills: Written Communication · Customer Support · English
Inbound Customer Service Representative
Sutherland
Aug 2016 - Mar 2018
1 year 8 months
Christiana, Jamaica
Customer and Sales Representative (AT&T ISM) Provide excellent customer service to all inbound clientele. Answer all customer queries and provide information on all new and existing products. Upsell and cross new marketing campaigns to prospective clients. All other duties assigned.
Customer Service Representative
The National Housing Trust, Jamaica
Jan 2014 - May 2016
2 years 5 months
Santa Cruz, Jamaica
Skills: Written Communication · English
Secretary/Customer Service
Jamaica International Insurance Company (JIIC)
Aug 2009 - Dec 2012
3 years 5 months
Data Entry
Education
Northern Caribbean University
Associate's degree
2021 - 2024
3 years 8 months
Northern Caribbean University
Bachelor of Science - BS
2013 - 2023
10 years 7 months
St. Elizabeth Technical High School
2002 - 2007
5 years 1 month