Santhy Thomas

– Developed and maintained Power BI dashboards delivering insight across operations, finance, HR, and commercial performance – Analysed operational data to identify performance gaps, inefficiencies, and risks, providing actionable recommendations to leadership. – Built and optimised data pipelines using Power Query and SQL, integrating data from multiple systems into a unified reporting layer – Automated ETL and reporting workflows using Excel, DAX and Power Query (M), reducing manual reporting effort by approximately 40% (12–15 hours per week). – Performed data extraction, transformation and preparation (ETL) to combine datasets from multiple sources. – Conducted root cause analysis on anomalies and trends, helping teams proactively address issues before escalation – Identified and resolved data quality issues, improving reporting accuracy and consistency. – Delivered monthly and weekly performance reporting to operational leadership. – Produced documentation and user guides for technical and non-technical stakeholders to support data adoption. – Collaborated with stakeholders to define requirements and deliver clear, actionable insight. – Ensured high standards of data governance, validation, and documentation.

– Developed automated daily, weekly, and month-end Power BI reports using SQL Server datasets containing millions of rows, improving reporting turnaround time by approximately 30-40%. – Built reporting solutions to monitor performance and support continuous improvement initiatives. – Supported data accuracy through structured quality checks and reconciliations. – Communicated reporting outputs clearly to both operational teams and senior stakeholders.