Sara AISSANI
CRM Operations Specialist
Salaire / Taux journalier
Paris, France
Freelance, ouvert au CDI
Peut venir sur site
Expertises
Langues
À propos
Introduction
MBA-certified Digital Marketing specialist with 3+ years in CRM operations, email marketing, and B2B business development. Expert in campaign optimization, A/B testing, and multi-channel automation across pharmaceutical and e-commerce sectors. Ready to drive your customer acquisition and retention strategies with data-driven results.
Expérience de travail
Customer Success Lead
Actual Talent
mars 2025 - mai 2025
3 mois
Paris, France
- Updated and managed client data within CRM systems (pharmaceutical industry) - Managed email campaigns and multi-channel follow-ups, in compliance with GDPR - Conducted B2B cold calling: lead qualification, objection handling, and follow-up - Negotiated and maintained client relationships in a high-stakes environment - Demonstrated fluency in pharmaceutical terminology and regulatory constraints - Provided technical support for webinar registrations (Zoom platform)
CRM Operations Specialist
Veepee
nov. 2023 - oct. 2024
1 an
France · Hybrid
- Targeting and segmentation of the customer base - Campaign integration: email, push notifications (tracking, HTML/CSS) - A/B testing: content, send time, audience targeting - Copywriting, QA/BAT validation (responsive design, spelling, compliance) - KPI analysis: open rate, CTR, conversion rate, deliverability.. - Reporting and strategic recommendations to boost ROI - Scope : travel, media, hobbies, social (contests, loyalty programs, etc.)
CRM & Digital Project Coordinator (Print & Online)
dentsu international
août 2022 - juil. 2023
1 an
Paris, France
- Supervised digital content production: IAB formats, banners, social posts - Coordinated cross-functional teams: creative, tech, legal, and client - Email integration and QA/BAT validation (HTML/CSS) - Supported POS team: briefing, content creation, and delivery - Ensured quality and compliance with client briefs and brand guidelines
Business Development Rep & Account Manager (NA, APAC)
Aptivio
juil. 2021 - mars 2022
9 mois
92800 Puteaux, France
Formation
EBS Paris - European Business School
Master of Business Administration - MBA
2019 - 2024
5 ans 1 mois
Kyung Hee University
Spring Exchange Program 2022
2022 - 2022
6 mois
EADA Business School
Academic Certificate in Sustainability
2021 - 2021
1 mois