Sara Atitar

Senior IT Project/Delivery & Governance Manager

Salary / Daily rate

Paris, France

Freelance

Can come onsite

Skills

Risk ManagementProcess ImprovementDigital TransformationScrumSQL QueriesITILData AnalysisChange ManagementJiraKanbanPower BIMicrosoft TeamsContract ManagementConfluence

Languages

Arabic (Fluent)English (Fluent)French (Fluent)

About me

Intro

Senior IT Delivery & Program Manager with 9 years driving enterprise digital transformation in energy sector. Led company-wide cloud migration reducing infrastructure costs by 25% and delivered microservices architecture improving scalability by 30%. Specialized in governance frameworks, stakeholder alignment, and Agile delivery—helping organizations modernize legacy systems and accelerate time-to-market.

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Work experience

Engie (Energy & Utilities)

Jan 2020 - Present

6 years 10 months

Paris, France

Senior IT Delivery & Program Manager - Enterprise Programs

Jul 2023 - Present

3 years 4 months

Paris, France

– Leading a company-wide digital transformation program to build a centralized document management platform, replacing multiple legacy systems. – Designing and delivering a microservices-based architecture, improving system scalability and reducing processing time by 30% – Leading enterprise-scale transformation impacting multiple business units and cross-regional stakeholders – Driving structured delivery governance and iterative execution frameworks to ensure roadmap adherence and performance accountability. – Defining program governance, KPIs and delivery roadmap aligned with corporate strategy. – Acting as trusted advisor to senior executives, enabling faster decision-making and improved prioritization. – Strengthening collaboration between IT, product and business teams, reducing delivery blockers by 40%. – Orchestrating project kickoff sessions and stakeholder briefings, establishing clear timelines, KPIs, and shared expectations. – Introducing Agile metrics and feedback loops to monitor progress, enhance team performance, and support continuous delivery improvements.

Service Delivery Manager

Nov 2020 - Jul 2023

2 years 9 months

Paris, France

– Owned enterprise IT service delivery portfolio covering 5 mission-critical applications supporting Marketing & Supply Chain operations. – Rebuilt service governance model, improving SLA compliance by 20% – Led a team of 10 professionals, driving performance and engagement – Acted as primary interface with C-level stakeholders. – Implemented performance dashboards (KPIs & SLAs) to enable data-driven decisions – Reduced major incidents by 35% through proactive monitoring. – Optimized BUILD & RUN processes, improving release quality and system stability.

Project Manager

Jan 2020 - Nov 2020

11 months

Paris, France

– Led the end-to-end migration of a key Marketing application to AWS, ensuring improved scalability, performance, and cost-efficiency (Reduced infrastructure costs by 25%) – Delivered structured project roadmap and governance. – Supervised content workflow execution, enforcing milestone deadlines and maintaining alignment between technical and business units. – Coordinated UAT & system testing, achieving zero critical defects at go-live. – Managed release cycles and production rollouts, aligning cross-functional teams for seamless transitions and minimal downtime. – Reduced campaign release cycle by 50% (6 → 3 months).

Business Analyst

Engie (Energy & Utilities)

Jan 2017 - Jan 2019

2 years 1 month

Paris, France

– Translated business strategy into functional & technical requirements. – Led change management initiatives to ensure tool adoption – Partnered with marketing teams to optimize the planning and execution of digital and print campaign launches. – Analyzed business workflows to identify gaps and propose data-driven improvements that aligned with organizational goals. – Acted as bridge between IT & business stakeholders.


Education

Kedge Business School

Master's Degree, Digital Marketing

2015 - 2016

1 year 1 month

Mohamed V University

Bachelor's Degree, Business Management

2010 - 2014

4 years 1 month

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