Sarah Fevrier

Product ownership of the eMerchandising tool and Content Management System perimeters. A challenging and highly strategic role within the eCommerce department, working closely with eMerchandisers and Content Editors to improve their tools and processes and ensure seamless, high-quality website animation, in a luxury context where storytelling, content quality and customer journey fluidity are key. eMerchandising Tool ▪ Product Manager for the eMerch tool: identification of eMerchandisers’ needs to enable them to build smart, well- designed product pages driven by multiple data sources; evolution of merchandising capabilities (category and product listing pages, sorting and highlighting rules, showcasing of collections and iconic products) to optimise sales across the eCommerce websites ▪ Support of collection launches, seasonal campaigns and exclusive releases, ensuring on-time and flawless go-live across international markets Content Management System ▪ Optimisation of content creation and publication workflows for Content Editors: templates, modular components, scheduling, preview and validation ▪ Steering of run activities, with hands-on intervention when needed, to guarantee smooth content publication and merchandising updates ▪ Consistency of multi-country, multi-language content and market-specific assortments ▪ Key contributor to the One DAM programme — migration to a new Digital Asset Management platform: working with the project team to define CMS ↔ DAM integration requirements, asset workflows and change management for Content Editors Product Strategy, Roadmap & Performance ▪ Definition of product strategy with management, positioned in the global eCommerce roadmap and aligned with adjacent product teams ▪ Feature analysis with system architects and epic owners (incl. other PMs’ features); prioritisation to co-design the roadmap with lean, quick time-to-market approaches ▪ Competitive benchmarking of luxury and premium eCommerce experiences; daily monitoring of core product KPIs ▪ Regular reporting to programme management and international markets; management of product team resources, planning and capacity with IT leadership

Working closely with the Programme Director, representing users in aligning business requirements with the PEP solution — voice of the Sponsor in a regulated institutional environment, balancing strategic vision, programme governance and delivery. Product Strategy & Programme Governance ▪ Management of a team of 4 Product Owners: coaching, backlog alignment and coordination across product modules ▪ Voice of the Sponsor: conveying the Sponsor’s vision and decisions and implementing them across the programme ▪ Definition of multi-module product strategy, vision and roadmap, aligned with user needs, Sponsor objectives and regulatory requirements ▪ Ownership of the Programme Backlog and its prioritisation; identification and implementation of trade-offs ▪ Participation in arbitration bodies (COPRO, COPIL, Design Authority) and agile ceremonies (Sprint Planning, Review, Retrospective) — legitimising scope decisions and their impacts with project bodies and end users Users, UX & Change Management ▪ Facilitation of business workshops and formalisation of functional rules to frame needs; continuous dialogue with business teams to ensure the product meets their expectations ▪ Guardian of overall UX/UI consistency and homogeneity of the solution ▪ Responsible for change management; roll-out of product and agile practices to strengthen team structuring ▪ Tracking delivered value and adjustments to keep the product aligned with regulatory expectations and organisational capabilities

PM de l'Espace Client GRDF: Cadrage, gestion du planning et pilotage de l'équipe projet Recueil des besoins métier Discovery : persona, wireflow, ab test, enquêtes en ligne, tests utilisateur Validation des parcours utilisateur, des wireframes et des maquettes UI Delivery: priorisation et alimentation du backlog sur JIRA : rédaction des US, des critères d'acceptance, recette et planification des mises en production Reporting : définition des KPI'S à suivre, analyse de la performance des fonctionnalités réalisées grâce à la création de tableaux de bord Analytics sur Google Data Studio Agilité : animation, avec le Scrum Master, des rituels agiles (Grooming, daily, sprint planning, rétrospective..) .Animation de l'équipe de PO travaillant sur les différentes fonctionnalités de l'Espace Client (weekly PO, mise à jour du porfolio projet...) Transverse: élaboration de la gouvernance autour de l'Espace Client (comment se font les arbitrages de roadmap..). Mise en place d'un process de remontée, traitement et communication autour des anomalies de production.