Sarah LR

Creation of the Data Academy with the objective of designing and delivering a comprehensive program to empower employees with Data tools and foster a strong Data Mindset. - Conduct user research to identify and address user needs - Define the Product vision, mission, and strategic objectives - Develop and prioritize the roadmap - Implement and track KPIs to measure success, driving continuous improvement and alignment with user expectations - Launch, animate, and coordinate 2 Data communities to foster collaboration and knowledge sharing (+50 topics addressed & 4.5/5 ROTI score) - Lead the Academy team to deliver high-quality training sessions and open hours (+300 employees trained & 4.5/5 ROTI score) - Ensure all users are aware and get the most of the Data Academy offer

Deployment of Tableau Software: - Define and implement governance in collaboration with the IT team to ensure scalability and compliance - Drive the product rollout, prioritizing key use cases across multiple domains (Digital, Controlling, and Data Science) to maximize impact - Design and execute training programs and change management strategies to drive adoption and empower users (25 employees trained) - Community animation to foster collaboration, share best practices, and continuously improve product utilization

Led the deployment and adoption of the Cockpit platform (data visualization tool for L’Oréal and competitor data via APIs) – 35 brands, 40 countries, 5,000 users. - Drive countries deployment roadmap (Europe: 14 countries) - Train countries on all aspects of the Cockpit (dataviz, CRM, e-commerce, social data, …) in order to optimize digital performances - Country coordination to integrate local data, foster best practice sharing, and align on platform utilization - Responsible for monitoring and improving the Cockpit adoption and satisfaction rate - Curation of a comprehensive library of documentation and training materials to enhance user autonomy and onboarding

- Responsible for the rollout and run phase of the onsite personalization tool for Peugeot, Citroën et DS France - Performance monitoring (Reach & Lift) and optimisation - Recurring meeting lead with key members to showcase performance and growth statistic to inform on project importance - Providing support to the Build in order to develop innovative solutions

- Recommendations for ergonomic optimisations and A/B testing - Coordination of the client’s SaaS solutions deployment : onboarding, trainings & providing ongoing support for clients in their UX strategies - Implementation of a help center & redaction of training documentation - Product promotion and communication on new features

- In charge of the promotion of Passerel, a satellite communications service: ▫ Responsible for promotional plans (Christmas, Valentine's Day) ▫ Performance monitoring ▫ Collaborate with creative agencies, engineers, legal department,... ▫ Designed communication material ▫ Managed the content of the Intranet (news, user guides in French & English, promotions) - Led the adoption of a new visual identity & created a user guide in response to a request for proposal - Organized a Triathlon: research of contractors and sponsors, internal and external communication, management of the resources and the budget

- Researched potential fundraisers - Market study - Managed the annual fundraising appeal (launch, forecasts, follow-up and analysis of the impact) - Designed communication material (flyers, leaflets, invitations, press kits) - Update of the technical riders

- Coordinated and managed the projects - Managed customer relationships (L’Oréal, LVMH, Shiseido, La Prairie, Chanel) - Directed the production supervisor and managed the external stakeholders and suppliers