Sarah MALAKH

I provide externalized CTO services (DSI de transition / CTO - CDO externalisé à temps plein ou temps partiel), Project/Program Direction, Digital transformation and Chief AI Officer (CAIO) services as a freelance senior IT consultant. By leveraging Lean and Agile principles alongside Responsible AI deployment, I provide strategic leadership to accelerate your organization’s performance. ➡️ My comprehensive approach, from vision to execution, empowers teams to deliver efficiently, spark innovation, and excel in today’s rapidly evolving tech landscape.

As a certified "France Num Digital Activator" & "National AI Ambassador", I specialize in Lean+IA for operational performance optimization and Innovation funding. I support Big and Small organizations in their digital journey by: 🔹 Advising and guiding: identifying digital needs and choosing the right solutions (data, AI, productivity). 🔹 Making technology accessible: turning complexity into clear, actionable growth levers. 🔹 Providing funding insights: connecting businesses with available public aid and financing schemes. 🔹 Building trust: delivering transparent and ethical services, aligned with the France Num charter. ➡️ My mission: empower organizations to unlock their full potential through digital transformation, blending technical expertise with strategic vision.

Head of Sophia Antipolis development centers' activities, delivering IT for major public and private clients (AMADEUS, Air France, URSSAF, QUESTEL, Notaires de France...) Certified Green Belt Lean manager ➡️ The role involves overseeing and expanding the activities of Sophia Antipolis software development centers, managing teams of up to 50+ people. Digital enterprise expert & Presales / Complex RFP proposals for Mediterranean area Leveraging my multiple roles as an experienced IT manager, my technical expertise, and my mastery of Lean Management and Agile approaches, I have supported both my teams and clients to ensure the satisfaction of all stakeholders.

➡️ Acted as a Product Manager for our own products, and as a Project Manager for our clients’. Building up innovative B2B / B2C / B2B2C solutions for Big and Small clients. • Directed multi-site innovative solutions combining AI, data-driven architectures, and agile/lean delivery models. Designed (Augmented reality, NFC, Computer vision, …) for various industries and international clients • Secured over €4M in innovation funding (FEDER, PacaLabs, CIR) Project selection: [Client: QUESTEL] Developed a cross-channel, user-friendly patent search module tailored for mobile devices. The goal was to deliver an intuitive search experience to two key target audiences: scientists and legal professionals. Semantic search, data vizualisation, adaptative design == Dematerialized Quality & security audits on tablets == [Client: ONET] Dematerialized on-site controls (hospitals, nuclear plants...); dynamic form customization on Android tablets, Datalake, Sharepoint CMS, automated report through SSRS, BI analysis... == Real-time Public Transport solutions == [Client: TPG Geneva] * Development of the the first multimodal trip planner with real time passenger information (Award-winning product) * Deployment of multichannel real time passenger information in Geneva for Transports Publics de Genève: The solution aims at offering real time information about buses on a website, a mobile website and an iPhone/iPad application. High precision and high availability of service. == IT Solutions for Smart Cities & Open Data​ == * Open Innovation european projects: geolocation, augmented reality, NFC, real time ride sharing, real time trip optimization... * Set up of an Open Data platform for Transports Publics de Genève == HealthCare solutions == * Progiciel Action Sociale: innovative NFC-based mobile app offering home help employees a mobile tool to manage their planning and clock in... Tech envt: Augmented reality, NFC, Mobile native apps, Smart watches, Angular, JEE, ...

➡️ Software development & Test project Management and Project Direction • Project Direction of a 12-person Database team responsible for critical data PCI-DSS compliant datawarehouse for Amadeus’ e-Retail and AETM (e-travel management) products. • Project Direction of a 6-person team responsible for critical Amadeus Booking modules (PNR, VistaShell, QC) • Implementation of CMMI-L2 processes (successful audited implementation) • Project Management, Project Direction, multi-site dev & test teams • Successfully led the transformation from a T&M model to high-commitment third-party maintenance team for Amadeus. Led change management for a distributed cross-functional team • Tech Presales RFI / RFP for Mediterranean area

* Led the transition from Time & Material model to Third Party Maintenance Teams with high commitment * Put in place human organization and processes: QAP, SLA, CMMI-L2, Dashboards and KPI follow-up... * Followed up a taskforce of 60+ persons

- Software Development and test of Amadeus Hotel Booking Engine - Project Management support (Back Office - Front Office context) - Quality and Processes (CMMI-compliance)