Saverio Cafasi

Group Quality Business Process Head. Spearhead quality standards and systems management across the Group 4 divisions, ensuring global alignment and compliance. Responsible for Quality output across 80 manufacturing sites in Europe, Americas, Asia, and Africa. Championing action-driven improvements in customer experience, reducing quality-related claims. Developed and launched the Group Quality Roadmap & Policy in 2022, driving strategic product improvement and customer centricity. Key achievements: double digit reduction in product and service claims over two years, securing significant reduction of non-quality-costs. Driving warranty reduction in partnership with Process Engineering and R&D teams. Oversaw Quality systems budgeting and digital transition, meeting project roadmap targets. Enhancing product long-term performance through strategic initiatives and quality control. Effectively secure Management of Change with related risks.

Leading Quality of european Aftermarket Solutions (AMS) business unit. Covering Commercial & Specialty Vehicles, Agriculture & Construction Equipment, Powertrain and Remanufacturing segments. Supplier Quality, Product & Remanufacturing program Quality, Customer Quality, Parts Warranty, Non-Quality-Costs. Manage product quality output for 21 plants and process quality of 15 distribution sites in EMEA. Manage 6 Europe managers. Total team 27 People. Proven leader of leaders for 10+ years. Operations Exellence program execution (World Class Logistics program).

Leading AMS EMEA Quality. Covering IVECO Trucks & Bus, New Holland, CASE brands. I'm responsible for: Supplier Quality, Product Quality, Customer Quality, Parts Warranty, Non-Quality-Costs. Manage product quality output for 19 plants and process quality of 15 distribution sites in EMEA. Managing international team of up to 27 people. Proven leader of leaders for 10+ years. Operations Exellence program execution (World Class Manufacturing program).Leading AMS EMEA Quality. Covering IVECO Trucks & Bus, New Holland, CASE brands. I'm responsible for: Supplier Quality, Product Quality, Customer Quality, Parts Warranty, Non-Quality-Costs. Manage product quality output for 19 plants and process quality of 15 distribution sites in EMEA. Managing international team of up to 27 people. Proven leader of leaders for 10+ years. Operations Exellence program execution (World Class Manufacturing program).

Leading Parts & Service Case - New Holland Quality Organization in Europe. Manage product quality output for 11 plants and process quality of 7 distribution sites in Europe. Manage 3 Europe managers. Total team 18 People

Regional Head of Quality & Product Behaviour Europe for AG plants. Manage quality output and Non-Quality-Costs of 9 manufacturing plants. Functional coordination of 9 plant quality managers. Manage directly 13 Product Behaviour specialists across Europe. Frequent permanence in USA as link with central Quality and Engineering Functions. Several trips to Japan to ensure contact with local importer. Achieved strong improvement in Customer Satisfaction and equipment reliability. Strong reduction of Warranty costs.

Developement of commercial reporting and Data Warehouse management for Auchan/Rinascente Retail Distribution networks.

MBA CEE sponsored. Plant Quality Mgr assistant.