Sébastien DELAUTRE

Managing Director – Reporting to GBIS global COO, member of the GBUS Executive committee The GBSU/COO (Chief Operating Office of GBS) department supports the GBS department in managing the GBS Service Unit Wholesale, defining strategy, executing & supporting transformations like Agile@scale, cost steering, sourcing strategy, real estate management, learning organization, and continuous improvement. The role ensures the effectiveness of CIB support functions, optimizes resource management, and boosts the operational efficiency of GBS activities, which are crucial to the Service Unit’s strategy. Additionally, COO provide, manage, and develop an IS strategy for IT tools to enhance the organization’s steering capabilities. Highlight… •510+ staff supporting 14000 staff worldwide (IT, OPS, Operational Risks) and a budget of 2.5bn€ •Oversees an €28M team budget with 35% of staff outsourced/offshored, reducing the team’s running costs by 20% in one year. •Sponsor of the transformation program of GBSU/COO impacting 7 countries and 500+ staff impacted (IT @ non IT) •Sponsor of the sourcing strategy for GBS Wholesale ie location transformation, vendor management •Sponsor and manage ITFM rollout with Apptio for IT costs +2BN$

Managing Director – Reporting to GBIS global CIO, member of the IT Executive committee This division is responsible for developing and cascading the IT organization’s strategy, including creating a roadmap for strategy, vision, and transformation. Ensure effective IT operations and optimized resource management. Contribute to transformation projects like offshoring, continuous delivery, value creation, and Agile@scale, as well as managerial change and internal IT communication. Work to structure and optimize IT process performance. Steer IT costs and savings, manage relationships with external suppliers and internal partners, and maintain staffing levels, skills, and motivation to meet organizational requirements, focusing on onboarding, awareness, and digital working. Highlight… •175+ staff member supporting 7000 IT staff worldwide and a budget of 1.2bn€ •Oversees an €33M team budget with 30% of staff outsourced/offshored, reducing the team’s running costs by 9% in one year. •Sponsor of the sourcing strategy for IT •Manage development team: IT4IT tools / Steering tools (Service Now, Planisware, & in-house tools), •Sponsor Agile@Scale program: target definition (organization, governance and roles, mix on Spotify and Safe model), team practices definitions (agile basics & continuous delivery), lead of the transformation team & change management of the IT team.

CIO - Global Head of Production Services Financing Client Coverage - Director - Reporting to the GBIS Global CIO Financing Client Coverage, member of the IT Executive committee. Responsible for GBIS worldwide Application Support for Financing Client Coverage, IT production and Quality Assurance teams. Delivered strategic change in IT through market practices implementation (ITIL, Lean) and a global sourcing Strategy (Paris, London, NYC, Montreal, Bangalore). Highlight… •90+ staff members supporting 3,000 users worldwide / 100+ business applications •Oversees an €20M team budget with 30% of staff outsourced/offshored •Improved the Production stability: -25% incidents, -76% users impact over 5 years •Achieved 17% net savings in 3 years while increasing the internal clients’ satisfaction by 20% •Sponsor for ServiceNow ITSM 2M€ budget and +5000 IT users impacted

CRO – IT Head of Operational Risk Management, IT quality & governance - Director - Reporting to the GBIS Global CIO Financing Client Coverage, member of the IT Executive committee. •Set up the Operational Risk Governance & organization and produced •ORM executive brief to the Financing Client Coverage IT Executive Committee (ie operational risk, credit risk, market risk), •ECB and regulator facing, •Organized the IT Financing Client Coverage Crisis Team, •Set up & organized the operational remediation plan (Fighting Back) post «Jerome Kerviel affair» for IT Financing Client Coverage activities.