Sébastien Pirotte
Program Manager | Digital Transformation
Salaire / Taux journalier
Liège, Belgique
Mobilité : Bruxelles, Namur
Freelance
Peut venir sur site
Expertises
Langues
À propos
Introduction
Digital Transformation and Program Manager with strong experience leading complex IT programs and managing cross-functional teams. Skilled at bridging business objectives with technology delivery, with a strong focus on customer experience, Agile practices, and organizational change.
Expérience de travail
Program Manager
NRBFreelance
mai 2023 - Présent
3 ans 6 mois
Led digital programs across HR, Communication, and Finance, focusing on analytics and collaboration platforms. Delivered HR reporting improvements through system integration and enhanced cross-department workflows for better collaboration and efficiency.
Program Manager | Digital Transformation Expert | Managing Partner
CusdigixFreelance
févr. 2011 - Présent
15 ans 9 mois
Provide consulting services in project management, IT, e-business, and digital transformation. Help clients design digital roadmaps and improve project delivery through Agile methodologies, driving efficiency and alignment with business goals.
Digital Transformation Manager & Product Owner Lead
Mutualité PartenamutFreelance
mai 2020 - mai 2023
3 ans 1 mois
Led a team of Product Owners and Business Analysts to deliver the company’s omnichannel and digital transformation strategy. Built and coached a new team, improved UX and online processes, and drove Agile adoption across the organization to enhance collaboration and customer experience.
Program Manager | Market Activation Director
The Cotton GroupFreelance
sept. 2019 - mars 2020
7 mois
Led the Market Activation department, managing international and remote cross-functional teams in Digital Content, Market Intelligence, Field Activation, and Account Management. Delivered a CRM-based customer journey program, implemented lead tracking systems, and boosted reseller engagement across Europe.
Digital Project Manager
EthiasFreelance
déc. 2015 - août 2019
3 ans 9 mois
Acted as Product Owner and Business Analyst in Agile environments, managing outsourced teams for e-commerce and extranet platforms. Delivered new B2B and B2C portals that boosted customer self-service adoption and online sales performance.
Head of Sales & Marketing
iKanbi Belgium SAFreelance
mai 2014 - oct. 2015
1 an 6 mois
Built and led marketing and sales teams, defining strategy and driving execution for business diversification and digital growth. Expanded the client portfolio into new sectors and launched a digital customer relationship business, creating new revenue streams.
Randstad Belgium
sept. 2006 - déc. 2013
7 ans 4 mois
Project Manager
mars 2009 - déc. 2013
4 ans 10 mois
Led strategic, digital, and organizational projects supporting Randstad’s business transformation and growth. Delivered new front-office and lead generation tools, redesigned CRM and sales processes, and drove change initiatives during branch network reorganization. Streamlined workflows and coached 30 managers to boost efficiency and adoption.
Sales & Recruitment Consultant
sept. 2006 - mars 2009
2 ans 7 mois
Managed recruitment and sales activities for both temporary and permanent placements. Expanded the client portfolio through proactive business development and optimized internal organization and scheduling, improving efficiency and client satisfaction.
Training Project Manager
University of Liège
oct. 2002 - déc. 2005
3 ans 3 mois
Managed corporate training and e-learning projects for both academic and professional clients. Led the design and launch of an innovative e-learning program that improved training accessibility and learner engagement.
Formation
CERAN
English
2019 - 2019
1 an
HEC Liège Executive Education
Digital Marketing
2016 - 2016
1 an
CERAN
Néerlandais
2011 - 2011
1 an
HEC Liège
Master, Management
2005 - 2007
3 ans
University of Liège
Master, Psychology
1997 - 2002
6 ans