Selma Kissoum

English Version: •Managed Fnac Darty’s training platform: uploaded / updated e-learnings & training content and enrolled learners • Troubleshooted technical issues related to the Learning Management System (LMS) • Monitored training performance through KPI reports, surveys, quizzes to enhance learning engagement • Coordinated with HQ, local trainers, regional teams and brand partners on content and deployment • Provided on-site technical setup and oversaw back-office for live training sessions with partners • Deployed VR learning experiences (Uptale, Pico, Meta Quest Pro) • Assisted cross-functional projects (HR related seminars, trainee programs, lives) • Managed internal communication via the training department newsletter and SharePoint website Version Française : Gestion opérationnelle du LMS: intégration et recettage des e-learnings et contenus pédagogiques Suivi de la performance via l’élaboration de rapports KPIs Traitement des réclamations des collaborateurs liées au LMS Point de contact privilégié pour les marques partenaires (coordination et suivi des projets) Gestion technique et back-office des lives avec marques partenaires Déploiement d’expériences VR (Uptale, Pico, Meta Quest Pro) Animation de la communication interne via la newsletter du service formation et site SharePoint Coordination de projets transverses (séminaires RH, journées stagiaires, lives...)

• Coordinated digital & event projects: WeLiveBeauty (m-learning), My Coty Room (educational materials), Global Education Seminar, Off Site Event, Livestreaming • Led the organization of the Global Education Seminar: managed planning and logistics for 50+ participants from global markets, coordinated cross-functional teams (corporate services, IT, agencies), and oversaw invitations, hotel selection, decoration, and goodie preparation within a three-month timeframe • Conducted market research and competitive intelligence on digital training trends • Monitored budget and managed international logistics (PR & PO via SAP Ariba, DHL shipments) • Published digital content and updated training support materials