Seng Davy Sieng

° Wrote user guides for various applications for the DSP to help train agents ° Prepared and planned the development processes of an internal communication application, such as a needs analysis / statement of requirements, writing the specifications document, planning of the project etc... ° Created a needs analysis / statement of requirements guide for the BSI of the DSP ° Lead the development of an internal communication application project using the V-model methodology

° Usage of Protocol Buffers to translate binary messages into human readable format and vice versa to optimize sending large amount of data through servers ° Writing and implementation of Test frameworks for our APIs ° API Documetation ° Understanding GTFS to accurately protray the data structure and its relationship to each other in the context of public transportation

Project Management Framework Development: ° Teaching and implementation of piroitaztion and tracking of tasks and features via Kanban for efficient CI/CD implementation ° Teaching and implementing git best practices for effective code management for efficient CI/CD implementation ° Implementation of agile methods Application Interface Development: ° Conceptualization of a Spatial Sound Solution GUI ° Implementation of Hexagonal Code Architecture ° Testing the application's UI/UX interface ° Correction of UI/UX bugs found during the testing phase ° Typescript and React Stacks

Chatbot development: ° IAM Notions ° Comply to OAuth 2.0 for security protocols that protect the internal API unauthorize users ° Usage of git ° Chatbot design (UML). ° Java Spring Boot and GraphQL Stacks. ° Uses of Microsoft Bot Framework ° Contribute to the UX design of the platform.