Serge Chehab

Main Credential: ABU DHABI DIGITAL AUTHORITY (ADDA) (Abu Dhabi, UAE) TAMM PROGRAM (www.tamm.abudhabi, 600+ Resources, World First) Consolidating all governmental services in one, harmonized and seamless user-experience platform • Program Direction / Program Delivery Lead Managing comprehensive Program scope, strategy ideation, definition and implementation Ensuring high-level Program representation with client top-management, Abu Dhabi Governmental Entities, GITEX, etc. Managing high-level partnerships, contractuals and resourcing with trusted top-tier companies and providers Leading main Program initiatives Delivery: end-to-end user journeys and products, all governmental services’ TAMM onboarding and then fully integrating on TAMM platform Specific jobs' details as well as other references available upon request.

Clients : Banking, Telecommunications, Public Sector Geography : GCC, MENA, Europe Business Development : Market study, prospection and contacts, RFPs, Inter-Client perimeter extension and integration of resources Type of contributions : - Support to CEO, CFO, CTO & COO - Business Performance Optimization (Governance, Organization, Processes, Tools,...) - Program & Portfolio Management (Business & IT) Specific jobs' details and references available upon request.

Governance, Organization & Management Competencies & Career Path Management Program & Project Management Performance Analysis & Monitoring Business Development Team Management Specific jobs' details and references available upon request.

Specific jobs' details and references available upon request.

Within the structure of a leading french mobile operator : Structured the "Maitrise d'ouvrage" department of the operator in order to define the best-suited organisation : analysis of the present state, development and implementation of the defined organisational solution Elaboration of perfomance committees on multimedia content and services, identifying the intervening elements in their improvement (usage statistics, revenues, cost, marketing and communication, client feedback) : constant tight collaboration with actors, analysis of gathered data and providing of practical recommendations

Elaboration of Studies, providing pertinent data related to the mobile Internet, Telephony and Music worlds Benchmark and market performance analysis of company's products, services and infrastructure

Setting and following up of company's accounts in South-East Asia, Oceania and the Middle East Working on the development of business solutions as well as sale strategies for mobile operators, data providers, distributors and integrators in the designated regions