Serge Valran
IT Leader | IT transformation | Project management | Problem Solver | Near and Off-shore team building | Vendor and budget management
Salaire / Taux journalier
1223 Cologny, Suisse
Mobilité : 57340 Suisse
Freelance, ouvert au CDI
Peut venir sur site
Expertises
Langues
À propos
Introduction
As Enterprise Services Manager for Private Banking at HSBC, I lead organizational and technology changes to align teams according to strategic priorities and legal requirements. I have over 15 years of experience in managing people and projects across Europe and Asia, delivering high-quality infrastructure and operations services. My core competencies include building and operating multi-country technical departments, supporting business, infrastructure and cloud projects following agile and waterfall methodology, continuously improving service availability through processes optimization. I have proven track record in budget, vendor management, compliance, and risk remediation, as well as developing and coaching talents. My mission is driving IT transformation and innovation, while ensuring security and infrastructure reliability. I am passionate about solving complex problems and creating value for stakeholders. #ITLeadership #ITTransformation #ProjectManagement #Agile #Cybersecurity #ContinuousImprovement #TeamBuilding #ProcessOptimization #CloudComputing #FinancialServices #ITInfrastructure
Expérience de travail
HSBC
déc. 1996 - juil. 2024
27 ans 8 mois
Genève, Suisse
Head of Enterprise Services, GPB
févr. 2015 - juil. 2024
9 ans 6 mois
Genève, Suisse
Build and operate Multi-Country Infrastructure department across Switzerland, Poland, India and China region – Feb 2015 to Jun 2024 o Talent acquisition and retention, team mentoring, objectives setting - People supervision in Switzerland and off-shore location o Put in place operational model in respect to the Swiss banking regulation o Make engineers multi-stack capable to improve effectiveness o Manage infrastructure projects in collaboration with stakeholders o Business projects support following Agile and Waterfall methodology o Implementation follow-the-sun support model for production and project activities o Estate management of 3000+ IT Systems ensuring scalability and cost efficiency o Continuous process improvement through automation, training and documentation o Budget settings of 10.9 Mio usd o Projects and operational activities reporting to stakeholders o Compliance, and risk remediation according to KCI
Switzerland and France Head of Enterprise Services
déc. 2013 - janv. 2015
1 an 2 mois
Geneva, Switzerland and Paris, France
Transition of France infrastructure team to adhere HSBC best practice o Bring leadership and coaching o Troubleshooting, installing, configuring and monitoring server estate o Manage multiple project between France and Switzerland, resources prioritization o Budget settings in collaboration with European entities (15 Mio Usd) o Audit, compliance and risk remediation in respect of the KCI
Switzerland Head of Datacenter and Service Management
janv. 2010 - déc. 2013
4 ans
Geneva Area, Switzerland
Data center Management and service delivery improvement by implementing 24/7 support across technical teams o Lead relocation operators shift to HSBC European data-center - savings of 1.6 Mio Usd yearly o Project management of 2 data-center 700 servers each - savings of 2.2 Mio Usd yearly o Planning and execution of Service continuity test exercise o Budget and Vendor Management
Switzerland Head of Enterprise Technology
janv. 2007 - déc. 2009
3 ans
Geneva Area, Switzerland
Design and build new IT infrastructure department to adhere bank IT organization strategy and ITIL framework o Build Infrastructure team and assignation of role and responsibilities o Team Management of 50+ people including coaching, objectives setting and performance reviews o Technical Project Management including Storage, Linux and Database technologies o Yearly budget and purchasing department support
Switzerland Head of Telecomunication
déc. 1996 - déc. 2006
10 ans 1 mois
Geneva Area, Switzerland
Deliver and support communication technologies including data, voice & video, and trading systems o Design, Build and Infrastructure management of Cisco and Checkpoint devices o Infrastructure Project Management such as trading room relocation o Management of 12 staffs including objective and performance review
Field Service Engineer
Reuters
sept. 1994 - déc. 1996
2 ans 4 mois
Geneva Area, Switzerland
September 1994 to December 1996 – Reuters SA Geneva
Network Engineer
OCP Répartition
mars 1992 - oct. 1994
2 ans 8 mois
Paris Area, France
March 1992 to September 1994 - OCP Repartition, Paris
Network Consultant
Ministère des Affaires étrangères français
sept. 1990 - mars 1992
1 an 7 mois
Rabat, Maroc
French Embassy, Rabat, Morocco / Military services as an engineering intern
Internship Trainee
IBM
mars 1990 - août 1990
6 mois
Paris, France
IBM France, Paris / Internship part of EPSI curriculum requirement
Formation
Lycée Sainte-Famille - La Roche sur Foron
Bachelor’s Degree, French Baccalauréat série "D" - Math, Physic, Biology
EPSI - L'école d'ingénierie informatique
Engineer’s Degree, Information Technology