Séverine SUZANNE

Senior SAP SD/MM Consultant

Salaire / Taux journalier

Vernon, France

Freelance, ouvert au CDI

Peut venir sur site

Expertises

SAP HANAConseil ITJiraProject OwnerSAP ERP

À propos

Introduction

SAP SD/MM expert with 25+ years in enterprise implementations and team leadership. Led complex Greenfield/Brownfield projects for major corporations like Accenture, OVH Cloud, and Safran with proven track record in S/4HANA migrations. Specializing in EDI flow management, TMA support, and end-to-end OTC process optimization for seamless business operations.

Liens

Expérience de travail

AMAO to Customer Support Service Division

SAFRANFreelance

janv. 2024 - déc. 2024

1 an

Le Havre, France

SAP SD/MM support management (all levels) ensuring continuous assistance and proactive incident resolution. Managing the lifecycle of business developments: from needs analysis to production launch, including the drafting of requirements statements for approval by the monthly release committee, and rigorous execution of unit and integration tests. Coordinating integration and interfaces: specifying needs and monitoring the implementation of critical interfaces between SAP and Mulesoft, ensuring seamless data exchange. Active participation in IT projects: providing functional and technical expertise and assisting with acceptance testing (user acceptance tests) to validate new implementations. Daily supervision of EDI flows: monitoring incoming and outgoing IDocs via SPEC2K, ensuring transaction reliability and traceability.

SAP SD/MM Consultant

OVH CLOUDFreelance

nov. 2021 - oct. 2023

2 ans

Paris, France

SAP SD/MM TMA Support Consultant (all levels) on SAP S/4HANA and Fiori environments, ensuring scalable and corrective maintenance. Independently managed a portfolio of complex tickets (scalable and corrective): from needs analysis to production launch, including the drafting of functional and technical specifications and coordination of testing phases. Key contribution to a Brownfield project to deploy SAP SD upgrades on S/4HANA, with extensive involvement in the configuration and creation of specific forms. Daily supervision of EDI flows: monitoring and correction of IDocs (ORDERS, DESADV, PORDCR1, etc.), ensuring the reliability of inter-application exchanges.

ADV Coordinator

NGL SPARK PLUGS FRANCE SASFreelance

nov. 2020 - oct. 2021

1 an

92350 Le Plessis-Robinson, France

Team Management and Customer Satisfaction Assurance: • Supervision and management of a three-person team, ensuring quality monitoring of request processing and achievement of performance objectives. • Proactive customer relationship management, addressing concerns and requirements to ensure a high level of satisfaction and optimal service quality. Sales Administration Process Advice and Optimization: • Strategic advice and operational assistance to the Sales Administration (SA) department, for the complete optimization of the "order to invoicing" process. • Design and implementation of new procedures that directly led to improved backorder management and a significant increase in customer satisfaction.

Formatrice SAP S4/HANA

NEOMA Business SchoolFreelance

oct. 2020 - déc. 2020

3 mois

51100 Reims, France

S4 HANA : Formatrice Navigation et Modules MM/SD/PP/FICO.

Project Manager SAP SD (COFACE)

ACCENTURE FRANCE

déc. 2019 - mai 2020

6 mois

Paris, France

Greenfield project to set up an OTC flow up to integration into FI.

Accenture France

sept. 2000 - déc. 2019

19 ans 4 mois

Paris, France

Delivery lead SAP Supply Chain (SHISEIDO)

août 2017 - déc. 2019

2 ans 5 mois

Paris, France

Leading and managing a team of six SAP SD/MM consultants (onshore/offshore), ensuring performance and quality of delivery for the client Shiseido and ensuring SLAs were met. Complete management of the request portfolio (incidents, support, upgrades). SAP SD/MM (ECC6) scalable and corrective maintenance: configuration, specification writing, unit testing, and user support. Active participation in Weekly Committee Meetings with Shiseido IT managers, contributing to team strategy and alignment. Managing the team's on-call schedule to ensure continuous coverage. Daily monitoring and proactive resolution of IDocs, ensuring the integrity of critical data flows.

Consultant SAP SD (NEXANS)

nov. 2016 - août 2017

10 mois

Paris, France

Membre de l’équipe SAP/SD dans le cadre du projet Crossway (core model SAP ECC6) Maintenance, paramétrage, rédaction des spécifications fonctionnelles et techniques détaillées, réalisation des tests unitaires et d’intégration Tests de migration EHP8

Business Counterpart et Chef de Projet (TOTAL)

mai 2014 - déc. 2016

2 ans 8 mois

Paris, France

BCP : coordination entre le client et l'équipe Accenture offshore en Inde sur les flux Aviation ; suivi du portefeuille des tickets avec l’offshore et le client. EDI : recensement des flux EDI chez Total Europe et Monde (harmonisation des flux EDI).

Delivery Lead/Back up Service Manager (SANOFI)

févr. 2009 - mai 2014

5 ans 4 mois

91300 Massy, France

Leading and managing a team of six SAP SD/MM consultants (onshore/offshore), ensuring performance and quality of delivery for the client Shiseido and ensuring SLAs were met. Complete management of the request portfolio (incidents, support, upgrades).  SAP SD/MM (ECC6) scalable and corrective maintenance: configuration, specification writing, unit testing, and user support. Active participation in Weekly Committee Meetings with Shiseido IT managers, contributing to team strategy and alignment. Managing the team's on-call schedule to ensure continuous coverage. Daily monitoring and proactive resolution of IDocs, ensuring the integrity of critical data flows.

SAP SD Consultant (Valeo)

févr. 2007 - mars 2009

2 ans 2 mois

Région de Paris, France

Member of the SD team as part of the Compass project. Maintenance, writing of detailed functional and technical specifications, and performance of unit and integration tests. Organization of training (Compass Academy) in English for Valéo users at French and foreign sites via telephone. Preparation of support documents (Support Card) for Valéo users. Monthly reporting on TMA activity in the form of statistics presented to the Valeo IT Director.

Technical and functional consultant (AREVA)

sept. 2000 - mars 2007

6 ans 7 mois

78140 Vélizy-Villacoublay, France

Project management assistance in the redesign of travel expense management processes for the three sites concerned (Vélizy, Cadarache, Bessines) on the FITV module. Maintenance on the SAP FI/CO, SD, and MM modules: analysis of the pilot team members' needs, drafting of detailed functional and technical specifications, design and implementation of specific programs and forms (tools: ABAP, Screen-Painter, Sapscript, Report Painter, Query, Interfaces), performance of unit and integration tests. Authorization management: development of the SAP user management procedure.

ABAP Developer (CEA)

SYSECA

févr. 1999 - oct. 2000

1 an 9 mois

91400 Saclay, France

Human Resources management system renovation project. Analysis of pilot team members' needs, drafting of methodological documents (detailed functional specifications, technical design document), design, and implementation of specific programs/forms (tools: ABAP, Screen-Painter, Sapscript): electoral lists, productivity bonuses, daily social security benefits, social security balance sheet, individual position sheet, activity management, management of contingent positions.


Formation

Université de Rouen

MAITRISE BIOCHIMIE

1996 - 1998

3 ans

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