shaimaa ellaithy
Technical Support Specialist | French
Salary / Daily rate
Cairo, Cairo Governorate, Egypt
Freelance
Languages
About me
Intro
Bilingual French-English customer support specialist with 5+ years in technical solutions and client relations. Expert in resolving complex technical issues while delivering exceptional customer experiences across telecommunications and education sectors. Ready to provide multilingual support that bridges communication gaps and drives customer satisfaction.
Work experience
French Technical Support
Sutherland
May 2022 - Present
4 years 6 months
Cairo, Cairo Governorate, Egypt
Skills: Technology Solutions · Customer Experience · Problem Solving · Interpersonal Communication · Teamwork
French Co-Teacher
Lycée International Balzac
Sep 2021 - Mar 2022
7 months
Cairo, Cairo Governorate, Egypt
Skills: Problem Solving · Teaching · Interpersonal Communication · Teamwork
Visa Appointment Services
Vodafone
Dec 2017 - Oct 2021
3 years 11 months
Cairo, Cairo Governorate, Egypt
Skills: Technology Solutions · Customer Experience · Problem Solving · Interpersonal Communication · Teamwork