Shakthivel M.

Projects : Ted Baker, JD Sports, El Palacio, L'Oreal, Subscription Tool ✅ Developed E-commerce order management solution from scratch including core logic and features for supply chain processes. ✅ Streamlined project workflows as a Senior Software Developer, reducing project timelines by 20%. ✅ Formulated connectivity between core logic and AWS. Resolved AWS Lambda edge-cases, reducing logical outcasts in the production environment. ✅ Contributed to Code Reviews, Knowledge Transfers (KTs) and training Juniors and interns.

✅ Led the team of Managed Services (MDR) focusing on automation of incident detection and response in Order Management System. ✅ Order Subscription Feature: Took ownership of the POC and the implemented an e-commerce order subscription feature with a 100% success rate, Demonstrated outcomes to key stakeholders, resulting in procuring a new client deal. Received additional salary hike in the same year. ✅ Worked on Fluent Mystique Proof of Concepts (POCs) in devloping a plug-in on top of the existing framework.

✅ Led the team of Managed Services (MDR) focusing on automation of incident detection and response (24/7) in Order Management System. ✅ Designed and implemented the core business logic and workflows for the Order Management System (OMS), covering warehouse and store order lifecycle from order creation to fulfillment and item shipment. ✅ Built the foundational codebase for both Click & Collect and Home Delivery workflows, ensuring alignment with real-world retail operations. ✅ Automated 60+ managed services, reducing operational effort from 4 resources over 5 days to 30 minutes of background code execution improving efficiency and reliability by 95%. ✅ Promoted to Optimisation Lead in recognition of impact on productivity and process improvement. ✅ Trained and mentored interns, guiding them through the codebase, workflow architecture, and automation strategy to ensure successful onboarding and contribution.

Development of End-to-End E-commerce Supply Chain Solution ✅ Learned and applied key technologies including supply chain orchestration engines, webhooks, Postman, and OMS APIs to simulate and test order scenarios. ✅ Developed and integrated custom workflows to handle complex use cases like stock movement, multi-node fulfillment, and delivery routing logic. ✅ Gained hands-on experience in supply chain concepts, SKU and inventory validation, and order orchestration across distributed systems.