Shannen Higgins

English Language Teacher | CELTA

Salary / Daily rate

Limerick, Ireland

Freelance, open to permanent contract

Skills

Customer CareBusiness Development

Languages

English

About me

Intro

CELTA-certified English Language Teacher with 2+ years of online and classroom experience across multiple platforms. Specialized in ESL/EFL instruction, adult education, and e-learning content creation with proven success in student engagement. Ready to deliver personalized English lessons that achieve your language learning goals.

Links

Work experience

English Language Teacher

PreplyFreelance

Jun 2023 - Present

3 years 5 months

Skills: Problem Solving · Microsoft Office · Written Communication · Business Development · Adult Education · Online Content · Relationship Building · E-Learning · Administration

English Language Teacher

Student Campus Limerick

May 2023 - Jul 2025

2 years 3 months

Limerick, Ireland

Skills: Problem Solving · Microsoft Office · Business Development · Writing · Attention to Detail · Adult Education · Editing · Teaching English as a Foreign Language · Creative Writing · Teaching English as a Second Language · Relationship Building · Text Editing · Skilled Multi-tasker · Administration · English as a Second Language (ESL)

Sales Associate

Brown Thomas Arnotts

Oct 2022 - May 2023

8 months

County Limerick, Ireland · On-site

Skills: Problem Solving · Stock Management · Customer Satisfaction · Customer Engagement · Attention to Detail · Direct Sales · Customer Success · Collaborative Problem Solving · Brassiere Measurement · Conflict Management · Relationship Building · Sales · Customer Service · Cash Handling · Customer Experience · Customer Support · Communication

English Language Teacher

NED College

May 2022 - Dec 2022

8 months

Limerick, Ireland

Skills: Problem Solving · Microsoft Office · Business Development · Supervisory Skills · Classroom Management · Teaching · Writing · Attention to Detail · Adult Education · Editing · Creative Writing · Relationship Building · Text Editing · Skilled Multi-tasker · Lesson Planning · TESOL · Administration

Sales and Customer Service Agent

Three Ireland

Jul 2017 - Mar 2022

4 years 9 months

Skills: Problem Solving · Microsoft Office · Written Communication · Customer Satisfaction · Customer Engagement · Business Development · Attention to Detail · Direct Sales · Technical Support · Customer Success · Troubleshooting · Collaborative Problem Solving · Online Content · Conflict Management · Operations Management · Relationship Building · Skilled Multi-tasker · Client Services · Customer Experience · Apple Products · Customer Support · Account Management · Customer Retention · App Store · Customer Relationship Management (CRM) · Administration · Communication

Food Server

Mejana Restaurant

Jan 2017 - Jul 2017

7 months

Abbeyfeale, Co. Limerick, Ireland

Skills: Attention to Detail · Conflict Management · Skilled Multi-tasker · Customer Experience · Customer Support · Communication


Education

University of Limerick

Bachelor of Arts - BA

2019 - 2023

4 years 1 month

University of Cambridge

CELTA

2021 - 2021

1 month

Limerick College of Further Education

Fetac Level 6

2015 - 2017

2 years 1 month

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