Shaodan LIU

Strategy and Tranformation Program / Project Management

Salaire / Taux journalier

Paris, France

Freelance, ouvert au CDI

Expertises

Conduite du changementAmélioration des processusGestion des risquesConformitéTransformation digitaleGestion de la supply chainConseil en management

Langues

Chinois (Maternelle)Anglais (Maternelle)

À propos

Introduction

For over fifteen years, I have built my career in project and program management within international financial institutions. My expertise spans digital transformation, operational project management, change management, and oversight of large-scale cross-functional strategic programs.

Liens

Expérience de travail

Client Service Lead - Strategy & Transformation Program Manager

JPMorganChase

juin 2021 - Présent

5 ans 5 mois

• Lead DCS Intelligent Automation Program (iAutomate), eliminated process inefficiencies, improved CX & EX, and saved +3 FTE per year o Established effective governance and roadmap, developed comprehensive IA training o Increased collaboration among AI Champions and enhanced synergy across business teams o Managed 30+ AI projects from inception to completion o Strengthened collaboration with key stakeholders and enhanced cross-team cooperation on AI initiatives • Enhanced Client Experience by leading key transformation initiatives o Optimize Client Support Model: Diagnosis of client major pain points, recommendation of target operating model and design of target workflows and processes of client onboarding, user provisioning and query management to improve client onboarding efficiency and enhance user provisioning accuracy o Client Engagement: Developed the communication plan to engage with top tier clients to get client insights for improved client engagement and enhanced strategic decision making o Commercial Focus: Developed DCS Service Catalogue to improve internal senior stakeholders’ awareness and enhance service capability visibility • Improved team OKRs alignment and enhanced OKRs tracking efficiency • Improved team communication effectiveness with publication of monthly newsletters and development of regular talking points with team’s senior stakeholders

State Street

juin 2015 - mai 2021

6 ans

Paris, Frankfurt

EMEA Collateral Client Service Manager

janv. 2020 - mai 2021

1 an 5 mois

Paris, Frankfurt

• Lead EMEA key client relationships (Allianz Global Investors & AXA IM) and managed collateral service via extensive interaction with clients • Managed multiple client projects, set up internal governance and collaborated with internal teams across countries to provide clients’ requirements on Collateral Service, improve client satisfaction and project delivery efficiency • Lead Gap Analysis on the Collateral TOM and Implementation of Target strategic Collateral platform to enhance collateral process alignment

Leadership Development Program - Charles River Developments Investment Compliance Program Management

mars 2019 - déc. 2019

10 mois

Francfort-sur-le-Main, Allemagne

• Supported the Program Management on the planning, coordination and delivery of CRD Data Platform to improve data consolidation efficiency • Coordinated the project staff training on CRD Compliance modules to improve project staff compliance knowledge • Streamlined business requirements collection and prepared migration plan

Leadership Development Program - Digital Product Development and Innovation

juil. 2018 - mars 2019

9 mois

Londres, Royaume-Uni

• Enhanced digital asset custody model accuracy and efficiency • Coordinated Tokenization initiative to digitalize clients’ assets • Aligned key initiatives with business goals and defined strategic direction • Increased internal engagement with Digital Assets Industry Watch

Leadership Development Program - AIS Hedge Fund Management

nov. 2017 - juil. 2018

9 mois

Ireland, Shefford SG17 5QL, Royaume-Uni

• Recommended an improved TOM of the AIS Hedge Fund MO worldwide footprint to AIS Senior Management to improve management oversight and operational efficiency • Improved KPI tracking efficiency and enhanced reporting automation • Created product knowledge course to enhance client oversight effectiveness and improve staff knowledge

Associate Vice President - Project Manager

juin 2015 - oct. 2017

2 ans 5 mois

Paris, France

France Depositary post-UCITS V & AIFMD Compliance Project (Apr 2016 – Oct 2017) • Defined the project scope and deliverables, established project budget and timelines • Carried out the gaps analysis of the current French depositary activity regarding the French regulator’s (AMF) requirements with the support of PwC to identify compliance gaps and improve regulatory adherence • Enhanced risk and issue visibility, improved project communication effectiveness • Coordinated depositary workbook writing to be submitted to the AMF ELER (European Legal Entities Restructuration) France Project Manager (June 2015 – April 2016) • Set up the French local governance structure and the planning of the project merger of French Legal entity into GmbH entity • Defined project scope and allocated tasks effectively across teams • Facilitated stakeholder engagement and ensured regulatory compliance

CAPTEO - Global Risk & Financial Markets Consulting

juil. 2012 - juil. 2015

3 ans 1 mois

Paris Area, France

Deputy Head of Capital Markets Practice

juin 2014 - juil. 2015

1 an 2 mois

Paris Area, France

Project Manager of Trade Finance Supply Chain Global Program at BNP PARIBAS CIB (Jul 2014 – Jun 2015) • Established global governance framework and improved program management effectiveness • Defined project budget accuracy • Implemented standard accounting schemes and launched supply chain tool globally Project Management Consultant at BNP PARIBAS CIB (Feb 2014 – Jul 2014) • Developed a long-term 3-year strategic master plan and established a multi-year roadmap for system improvements • Enhanced business impact assessment

Senior Consultant

juil. 2012 - mai 2014

1 an 11 mois

Région de Paris, France

Project Manager at EULER HERMES (Jul 2012 – Jan 2014) • Implemented a global platform of credit insurance contract management • Improved platform delivery timeliness and enhanced project coordination efficiency • Improved testing process efficiency • Improved defect resolution efficiency and enhanced collaboration between IT and platform provider

Consultant

Alti.Cernum a subsidiary of Tata Consultancy Services

juil. 2007 - juil. 2010

3 ans 1 mois

Région de Paris, France

- Deals Management Consultant at BO Cash Equity of SGCIB headquarters: Resolution of cash and stock pending deals on US equity portfolios - Project Management Consultant at MO Fixed Income of SGCIB headquarters: CSA Project: implementation of a tactical solution allowing to calculate collateral amounts to post to SGCIB's clients in case of its credit ratings downgrade - Change Management Consultant at BO Cash Equity of SGCIB headquarters: Migration of the BO Cash Equity activities from Paris to New York - Organisation Consultant at Credit Agricole: Implementation of a standardised process to control the lifecycle of the renewal of automobile insurance contracts on the Italian market

Bid Tendering Manager

Alcatel-Lucent

juil. 2005 - août 2006

1 an 2 mois

Région de Paris, France


Formation

Institut d'études politiques de Rennes

MSc, Political Science, Specialisation European Policies

IMT Atlantique

MSc Engineer, Telecom, Specialisation Financial Engineering

HEC Paris

MBA

Lycée Saint Louis

Preparatory Classes to French Engineering Schools


Licences et certifications

Project Management Professional (PMP)

Délivré le : janv. 2026

Certifié par Project Management Institute

Agile Project Management Practitioner

Délivré le : janv. 2026

Certifié par APMG International

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