Neelam Sharma
Associate Project Manager | Incident Management
Salaire / Taux journalier
Indianoor, Kerala 676503, Inde
Freelance
Expertises
Langues
À propos
Introduction
Associate Project Manager & Incident Manager with 12+ years of AS400 production support expertise across 150+ applications in ASPAC regions. Proven experience in major incident management, PMO operations, and ITIL-certified support with IBM and global enterprises. Specialized in AS400 applications, incident resolution, and cross-functional project coordination to ensure seamless operations and minimal downtime.
Expérience de travail
Senior Application Support Specialist
Quess Corp Limited
juil. 2022 - Présent
4 ans 4 mois
Singapour
AS400 application support for more than 150+ applications across all the ASPAC regions
Consulting (AS400 Production Support Professional, Incident Management & PMO)
IBM
janv. 2016 - déc. 2022
7 ans
Pune, Maharashtra, Inde
Incident Manager, AS400 Production Support Professional & PMO
Senior Software Engineer
Fiserv
juil. 2015 - janv. 2016
7 mois
Pune, Maharashtra, Inde
AS400 Production Support Professional
Software Engineer(AS400 Production Support Professional)
HSBC Software Development Pvt Ltd
mars 2012 - juil. 2015
3 ans 5 mois
AS400 Maintenance and Production Support Professional
Formation
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor of Engineering (BE), Information Technology
St. Joseph's Convent School, Khandwa
Student
Licences et certifications
ITIL Foundation Level
Délivré le : sept. 2021
Automotive Industry Jumpstart
Délivré le : avr. 2021